HomeAuthorsPosts by Sudhir H. Kalé and Brett Jones

Sudhir H. Kalé and Brett Jones

Sudhir H. Kalé and Brett Jones
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https://bullseyecx.com.au/
Sudhir H. Kalé, Ph.D., is the Founder and CEO of GamePlan Consultants and a Senior Advisor at Bullseye CX. -||- Brett Jones is a senior advisor at Bulls Eye Services. Brett draws from his 20+ years of experience in gaming and hospitality management to focus on member retention and acquisition. Brett wraps technology around a strong understanding of customer behavior to apply logical solutions that solve customer experience problems.

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LATEST NEWS

United States

Polymarket fake bet campaign draws Wall Street Journal investigation and viral scrutiny

Frank Schuengel -
Prediction market platform Polymarket paid a network of social media creators to film staged betting videos using replica versions of its website, accumulating more than 140 million views before a Wall Street Journal investigation published on 21 June 2026 exposed the campaign.
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Elsewhere

Curacao Gaming Authority sets December deadline for B2B supplier compliance under LOK framework

Frank Schuengel -
The Curacao Gaming Authority has issued a formal announcement clarifying the supplier licensing and registration obligations that will become fully enforceable on 24 December 2026, marking the end of the two-year transitional period provided under the National Ordinance on Games of Chance (LOK).
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Elsewhere

Galaxy, Sands, MGM and Aristocrat feature on Forbes’ Global 2000

Viviana Chan -
Galaxy stands alone as Hong Kong’s casino entry on Forbes’ 2026 Global 2000, joined by Sands, MGM and Aristocrat among Asia-facing names.
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Australia

ACMA orders ISPs to block 12 more illegal gambling sites

AGBrief Editorial -
ACMA has ordered ISPs to block 12 more illegal online gambling and affiliate sites, bringing total blocked since 2019 to 1,751.
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Macau

Macau’s The 13 Palace to soft open Saturday after renovation

Viviana Chan -
Newly rebranded as The 13 Palace, the hotel will begin a phased soft opening on June 27th, targeting high-end leisure guests after renovation
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Philippines

Acesite says only minimal work had resumed before Waterfront Manila rebuild suspension

Viviana Chan -
Acesite says only minimal work had resumed on the Waterfront Manila Hotel and Casino rebuild before its latest suspension over costs and market concerns.
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Macau

Macau rolls out document-free clearance at 2 more border ports

Viviana Chan -
Macau will expand Smart Immigration Clearance to Qingmao and HZMB ports on June 26th, bringing face-scan checks to 204 channels.
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Elsewhere

Curacao Gaming Authority issues first dedicated crypto policy for LOK license holders

Frank Schuengel -
The Curacao Gaming Authority has issued a detailed crypto policy guideline for B2C license holders, setting out controls that will govern how operators accept, hold and pay out digital assets, and giving the industry until mid-2027 to reach full compliance.
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Philippines

Analysts see subdued second half for Philippine gaming on soft casino demand

Viviana Chan -
Analysts expect Philippine gaming to stay soft in the second half of 2026 as weak casino demand, thin tourism and inflation weigh on spending.
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Cambodia

Cambodian gaming regulator reviews disposal of seized scam assets

Viviana Chan -
CGMC reviewed procedures for collecting, managing and disposing of property seized from online scam operations in Cambodia.
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Cambodia

US sanctions 35 Prince Group-linked targets over scam operations

Viviana Chan -
US Treasury sanctioned 35 Prince Group-linked targets, widening its crackdown on Cambodia-based scam networks accused of targeting Americans.
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Europe

Palasino Holdings lifts FY2026 revenue to $77.9M on gaming strength

Viviana Chan -
Palasino Holdings’ FY2026 revenue increased 7.6 percent to $77.9 million, supported by gaming gains, while profit dropped 10.2 percent.
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Europe

Isle of Man submits AML/CFT effectiveness filing to MONEYVAL

AGBrief Editorial -
The Isle of Man has filed its AML/CFT effectiveness submission with MONEYVAL ahead of a mutual evaluation onsite review later this year.
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Philippines

Lance Gokongwei set to invest $32.5M in PhilWeb: report

Viviana Chan -
Lance Gokongwei is reportedly set to invest $32.5M personally in PhilWeb as the firm expands its regulated online gaming business.
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News

Japan warns over fake MGM Osaka casino websites targeting local players

Frank Schuengel -
Authorities in Japan have issued a warning over unauthorized websites falsely claiming connections to MGM Osaka, the country’s first planned integrated resort (IR), amid concerns that users could be redirected to illegal offshore gambling platforms.
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Philippines

Okada Manila revenue per visitor drops despite higher footfall: analysts

Viviana Chan -
Okada Manila’s visitor numbers have recovered, but Shared Research says revenue per visitor has fallen as higher footfall fails to lift spending.
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Cambodia

Cambodia’s Hun Sen to visit China from June 25th to 27th

Viviana Chan -
Cambodia’s Hun Sen heads to China as Phnom Penh seeks to boost Chinese arrivals while tackling China-linked scam networks.
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Macau

Macau hotel room rates soften in May despite occupancy above 90%

Viviana Chan -
Macau hotel occupancy remained above 90 percent in May, although average room rates eased year-on-year, according to data from Macau Hotel Association member hotels...
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Thailand

Thailand blocks nearly 14,000 World Cup gambling links in AI-driven crackdown

Frank Schuengel -
Thailand’s government says it has blocked or removed nearly 14,000 illegal online gambling websites and pages linked to the 2026 FIFA World Cup as part of an artificial intelligence-supported enforcement campaign targeting betting networks.
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Philippines

PhilWeb unveils new logo in corporate identity refresh

AGBrief Editorial -
PhilWeb launched a new logo and redesigned website to align its corporate identity with its technology-driven infrastructure focus.
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