Tuesday, July 23, 2019

INTELLIGENCE

Asia’s online brands struggle to make European impact

When 188Bet announced its withdrawal from the UK and Irish markets in March, it was the latest in a long line of Asia-facing operators to back away from Europe’s highly-regulated igaming jurisdictions.

Asian online market evolves but slowly

The conditions prevalent in the markets of East Asia mean the evolution of a more recreational online player base is following a different path to how it occurred in Europe and suppliers need to be aware of changing patterns of behaviour.

Improving customer experience to drive profit

Over the last fifteen years or so, much has been written about the primacy of customer experience to bolster organizational growth and profitability. Pretty much every large organization claims to compete on the basis of customer experience (CX). Yet, the organizational competencies required to deliver a superior guest experience are seldom understood, let alone aligned.

Genting Malaysia seeks cost cuts to offset tax upsets

Genting Malaysia has been forced into cost cutting mode to offset the negative impact of recent tax rulings, though analysts still expect 2019 to be another tough year for the country’s only operator.

Asia-facing U.K. football sponsorships face scrutiny

The future of high-profile sponsorships of British football teams by largely Asian-facing sports-betting and online casino brands could be in doubt if proposals put forward by the UK’s main opposition party come into force.

Indochina’s winners and losers

Over the past 20 years, parts of Indochina have become a hotbed for casino gaming. Yet while this corner of Southeast Asia can be a challenging environment and not a guaranteed license to print money, certain casino operators have struck gold there. Arguably two of the region’s biggest winners are Crown International Club in Danang, Vietnam and NagaWorld in Phnom Penh, Cambodia.

MOST READ

Breakneck expansion sparks environment, safety concerns

The expansion of Cambodia’s casino industry has continued apace into 2019, though the collapse of a building in Sihanoukville in June has raised concerns that construction and environmental standards are being ignored in the race for development.

New tech tools help reduce AML risk

Douglas Wolfson, Director, Financial Crime Compliance, LexisNexis Risk Solutions. Casino managers have a growing array of technology tools at their disposal to help them overcome...

Indochina’s winners and losers

Over the past 20 years, parts of Indochina have become a hotbed for casino gaming. Yet while this corner of Southeast Asia can be a challenging environment and not a guaranteed license to print money, certain casino operators have struck gold there. Arguably two of the region’s biggest winners are Crown International Club in Danang, Vietnam and NagaWorld in Phnom Penh, Cambodia.

Asia-facing U.K. football sponsorships face scrutiny

The future of high-profile sponsorships of British football teams by largely Asian-facing sports-betting and online casino brands could be in doubt if proposals put forward by the UK’s main opposition party come into force.

Genting Malaysia seeks cost cuts to offset tax upsets

Genting Malaysia has been forced into cost cutting mode to offset the negative impact of recent tax rulings, though analysts still expect 2019 to be another tough year for the country’s only operator.

Australasian Gaming Expo & Seminar 2019

Featuring well over 200 exhibitors, and welcoming more than 6,000 attendees across 19,000 square meters of exhibition space, the Australasian Gaming Expo (AGE) is the biggest hospitality...

Mekong Gaming Summit 2019

Due to take place at the Sofitel in Phnom Penh from 10-11 September 2019, the Mekong Gaming Summit 2019 will gather operators, regulators, ministers,...