When 188Bet announced its withdrawal from the UK and Irish markets in March, it was the latest in a long line of Asia-facing operators to back away from Europe’s highly-regulated igaming jurisdictions.

The conditions prevalent in the markets of East Asia mean the evolution of a more recreational online player base is following a different path to how it occurred in Europe and suppliers need to be aware of changing patterns of behaviour.

Over the last fifteen years or so, much has been written about the primacy of customer experience to bolster organizational growth and profitability. Pretty much every large organization claims to compete on the basis of customer experience (CX). Yet, the organizational competencies required to deliver a superior guest experience are seldom understood, let alone aligned.

Genting Malaysia has been forced into cost cutting mode to offset the negative impact of recent tax rulings, though analysts still expect 2019 to be another tough year for the country’s only operator.

The future of high-profile sponsorships of British football teams by largely Asian-facing sports-betting and online casino brands could be in doubt if proposals put forward by the UK’s main opposition party come into force.

Over the past 20 years, parts of Indochina have become a hotbed for casino gaming. Yet while this corner of Southeast Asia can be a challenging environment and not a guaranteed license to print money, certain casino operators have struck gold there. Arguably two of the region’s biggest winners are Crown International Club in Danang, Vietnam and NagaWorld in Phnom Penh, Cambodia.