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Gaming spending in Macau to be much lower during Labor Day period – Morgan Stanley

Macau, hotel industry

Analysis conducted on 28 hotels across Macau suggests that both Average Daily Rates (ADR) and occupancy rates are anticipated to be notably lower during the upcoming Labor Day holidays when compared to the 2024 Chinese New Year (CNY) holiday and the May Golden Week in 2019.

According to Morgan Stanley analysts, despite the May Golden Week encompassing five official public holidays, its duration pales in comparison to the extended CNY holiday observed earlier in 2024, which spanned eight days.

This year’s May Golden Week matches the length of the 2019 edition, with only one official holiday. The condensed holiday period, compounded by adjusted working days in April and May alongside weekend days, effectively reduces the holiday experience to just a single day. Such circumstances have significant implications.

Morgan Stanley predicted a downturn in GGR during the May Golden Week, anticipated to be weaker than that recorded during the CNY holiday.

‘Already, April’s GGR has faced pressure from adverse weather conditions, tracking at MOP600 million ($74.7 million) per day or MOP18 billion ($2.2 billion) for the month. This represents 76 percent of April 2019 figures, marking an 8 percent month-on-month decline. This downward trend is expected to persist throughout May,’ the brokerage pointed out.

Meanwhile, across the board, ADR and occupancy rates are expected to register significant declines, with a comparison with data from the 2024 CNY and the 2019 May Golden Week indicates a stark difference.

‘ADR for most hotels is projected to be over 20 percent lower than during the aforementioned holiday periods. Furthermore, a substantial portion of surveyed hotels indicates weaker full booking days compared to both the 2024 CNY and the 2019 May Golden Week.

At the same time, MS pointed out some performance differences between the gaming and hotel operators, with MGM China ‘relatively resilient’, with its properties demonstrating growth in ADR and/or occupancy levels compared to both the 2024 CNY and the 2019 holiday period.

Conversely, Sands hotels, including Venetian, Four Seasons, Londoner and Parisian, show a more significant decline, potentially influenced by ongoing renovation efforts.

‘Similarly, Peninsula hotels, such as Mandarin Oriental, Wynn Macau, and Sands Macao, depict a notable decrease in ADR and occupancy rates compared to industry peers,’ the brokerage added.

Emperor Entertainment expecting 150% jump in revenue for FY24

Grand Emperor Hotel,Emperor Entertainment, Macau

Emperor Entertainment Hotel Ltd is expecting a reversal to profit in the fiscal year ending in March, mainly thanks to a 150 percent year-on-year jump in revenue.

The company currently runs six hotels and a serviced apartment collection in Hong Kong and Macau, namely The Emperor Hotel and three blocks of The Unit Serviced Apartments in Hong Kong, and Grand Emperor Hotel and Inn Hotel in Macau.

In a recent announcement to the Hong Kong Stock Exchange, Emperor’s board of directors of Emperor Entertainment Hotel Ltd provided an upbeat outlook for the company’s financial performance.

The company anticipates a net profit of no less than HK$50 million ($6.3 million) for the fiscal year ending on March 31, 2024, a notable reversal from the previous year’s net loss of HK$128 million ($16.3 million).

The Emperor Group will reveal its full fiscal Annual Results in late June 2024.

The company ended the first half of 2023 with HK$12 million ($1.5 million) in net profit, a turnaround from the HK$190.9 million ($24.4 million) in losses in the previous year.

Australian authorities investigated illegal offshore gambling operators during FIFA Women’s World Cup

Australia, illegal offshore gambling, FIFA Women’s World Cup

In an effort to curb gambling harm, authorities launched investigations into illegal offshore wagering providers targeting Australians during the FIFA Women’s World Cup held in Australia and New Zealand from July 20th to August 20th, 2023.

During the competition, the Australian Communications and Media Authority (ACMA) reviewed over 200 offshore wagering services suspected of offering bets on sporting events, including the Women’s World Cup, without proper licensing.

The identification of these services was based on complaints, intelligence from stakeholders, and online monitoring.

‘We found that the majority of these services also provided casino style games and/or online in-play betting, both of which are prohibited under the Interactive Gambling Act. These services cannot be licensed in Australia,’ notes the ACMA.

According to a recently published report, of the 21 services investigated, 86 percent were found to be in violation of interactive gambling rules, with most offering prohibited casino-style games and online in-play betting.

Following preliminary findings, three services restricted access to Australian users, while formal warnings were issued to the remaining 15. ISPs were also called upon to block access to their websites for continued non-compliance.

New multi-entry visa would boost Macau hotel rivalry: insiders

New multi-entry visa would boost Macau hotel rivalry: insiders

The Chinese government may launch a multi-entry visa between Macau and Hengqin for Chinese tour groups as soon as next month, a source familiar with the matter told AGB.

The new tour group visa scheme may have an unexpected impact on the hotel and catering industries. This visa aims to facilitate group tours to explore Macau and stay at hotels in Hengqin. Due to significant differences in accommodation and food costs between the two sides of the border, Hengqin hotels may capture some market share from Macau hotels, as well as in the F&B sector.

An insider informed AGB that the policy may stimulate hotel prices in Hengqin. Simultaneously, it will exert pressure on the Macau hotel industry, which is already facing intensifying competition due to increasing inventory.

Currently, one-day tours remain the primary visit type in Macau, with Chinese package visitors arriving in Zhuhai one day before gathering at the border in the morning for a day visit to Macau, returning to Zhuhai at night.

However, there are still business tour groups that travel to Macau for MICE (Meetings, Incentives, Conferences, and Exhibitions) purposes. Besides participating in events at Macau venues, they may arrange group tours within the city. In this scenario, the multi-entry visa will provide more accommodation options for this group, with Hengqin hotels emerging as direct competitors.

During a plenary session of the Legislative Assembly in mid-April, Macau Chief Executive Ho Iat Seng mentioned that the multi-entry visa between Macau and Hengqin for tour groups may adopt a “group in and group out” format, requiring all tour group members to enter and exit Macau collectively.

In this context, travel itineraries may lack flexibility, as visitors may not have the option to stay at casinos longer for gambling purposes.

Another source heard by AGB mentioned that the new multi-entry visa for tour groups would only apply to 51 Chinese cities that have already implemented the Individual Visitor Scheme (IVS). This implies that after the implementation of the new visa, the targeted population will not expand.

In February of this year, the mainland Chinese government announced the expansion of the IVS to include Qingdao and Xi’an. The policy took effect on March 6th, marking the first expansion of IVS cities since 2006 and increasing the total number of IVS cities from 49 to 51.

Raffles Hotel at Galaxy Macau, hotel occupancy, multi-entry visa

Need for budget hotels

In August of last year, Macau mentioned the possibility of adding more budget hotels to enhance the competitive power of its tourism industry.

At that time, the Chief Executive of Macau SAR, Ho Iat Seng, acknowledged an imbalance in the proportion of star-rated hotels compared to lower-tier options.

The top official opined that there are currently too many five-star hotels and not enough three-star and four-star hotels, potentially affecting Macau’s appeal for group tourists. There are approximately 28,000 five-star hotel rooms in the city and around 15,000 rooms in three or four-star hotels. The number of five-star hotels significantly exceeds that of other room types in the market.

Most five-star hotels in the city are located in integrated resorts featuring casinos, shops, and non-gaming amusements. At that time, Lou Chi Leong, Chairman of the Macau Hoteliers & Innkeepers Association, supported the government’s idea, lauding its forward-looking nature and comprehensive vision. He considers that Macau needs to cater to high-end customers and the global middle class.

However, when Hengqin, an island with three times the space of Macau, joins the game, the market may have an immediate impact.

Currently, many international luxury hotel brands are already in or planning to enter Hengqin, with groups such as the Hyatt Regency Hotel and Hilton Garden Inn already operating for many years. Some self-branded hotels, such as Serensia Woods Hotel, Chimelong-branded Penguin Hotel, Circus Hotel, and Hengqin Bay Hotel, are also operating in the area.

230-room Artyzen Habitat opens today in Hengqin, Macau hotel rivalry
Artyzen Habitat in Hengqin

The Artyzen Hotel brand, under gaming mogul Pansy Ho’s Shun Tak Group, opened the new Habitat Hengqin Zhuhai on March 28th.

Artyzen Habitat has 230 rooms and is located next to the Hengqin border, just a couple hundred of meters from the Cotai strip, where the casinos are concentrated.

The hotel offers ten room types, which will cost between RMB600 ($83) and RMB800 ($111) per night. The prices are often just half of those in Macau.

Different opinions

Speaking to AGB, Zeng Zhonglu, from the Macao Polytechnic University’s Gaming Research Team, considers that the new visa will not bring significant impacts on Macau, either positively or negatively.

The scholar points out that tour group visitors typically have “low spending power” compared to individual visitors, meaning their contribution to Macau’s economy is not particularly significant. However, he agrees with the government’s initiative to create a multi-entry visa, as it aims to extend the stay of tour group visitors in Macau. In this way, both Macau and Hengqin will benefit rather than lose out.

The Vice-president of the Cultural Heritage Tourist Guide Association of Macao, Javy Chong, told AGB that some travel agencies in Macau have already prepared packages to receive these types of tour groups despite the policy being under scrutiny by the Chinese government.

He believes that the policy will benefit the Macau tourism industry by potentially attracting more people due to the increased flexibility.

According to official data, Macau received 1.28 million inbound package tour visitors in 2023. In the first two months of 2024, the number of visitors arriving on package tours reached 278,000. However, these figures are still significantly lower than the 8.32 million inbound package tour visitors recorded in 2019.

Previously, Andy Wu, the president of the Macau Tourism Industry Association, stated that package tours would never return to pre-COVID levels, noting that mainland Chinese tourists have changed their travel patterns and now prefer to travel individually rather than in tour groups.

Donaco’s earnings steadily increasing, 1Q24 close to pre-COVID levels

Star Vegas, Donaco International

Cambodian and Vietnamese casino operator Donaco International has reported steadily increasing earnings in 1Q24, almost fully reaching pre-COVID operational levels, as stated in the company’s quarterly report.

Donaco notes that its visitation numbers have now stabilized, reaching levels consistent with the previous quarter (4Q23), with tourism in Cambodia and Vietnam returning to pre-COVID levels.

The group recorded strong results with group net revenue of AU$12.66 million ($8.2 million) and EBITDA of AU$8.39 million ($5.5 million), a 66 percent increase over the last quarter.

The quarterly report mentions that Donaco’s DNA Star Vegas (Star Vegas) operation, situated on the Cambodia-Thailand border, recorded net revenue of AU$8.82 million ($5.7 million) and property-level EBITDA of AU$6.63 million ($4.3 million), representing 83.7 percent growth.

‘Star Vegas benefited from a membership loyalty program implemented in January 2024,’ it notes.

Donaco’s Vietnam operation, Aristo International Hotel (Aristo), saw an uptick in revenue and EBITDA flowing from stabilized tourism, primarily from China. Aristo recorded net revenue of AU$3.84 million ($2.5 million), representing a 6.4 percent growth from the previous quarter of AU$3.61 million.

Aristo International Hotel

Donaco has maintained its focus on stringent financial management and ended the period with a robust cash position of $28.99 million ($18.9 million), a 15.4 percent increase from 4Q23’s AU$25.12 million ($16.3 million).

“Donaco’s operational execution and increase in quality player visitation fueled strong growth in our business in the March Quarter,” commented Donaco’s Non-Executive Chairman, Porntat Amatavivadhana.

The company has a positive outlook due to the continuous improvement across all segments. Additionally, it mentions that the Vietnamese Government is making continued progress on the development of the new Sapa airport in Lao Cai, situated near Aristo. With the airport scheduled to open in 2025, it is estimated to bring over 1.5 million additional visitors annually. The airport’s opening is expected to drive a substantial increase in visitation for Donaco post-2025.

Daily Asia Gaming eBrief: Crown Resorts maintains Sydney casino license

Crown Sydney, Crown Resorts

Good Morning. Australian gaming operators are going through the ringer, and none more so than Crown Resorts, who has just now received validation for its remediation changes at Crown Sydney. Authorities in NSW have ruled the multi-million dollar efforts were worth every penny, granting back its casino license. Meanwhile, in Macau April GGR is running flat, even though monthly output could hit $2.23 billion. And for hotels, Labor Day is in hot demand but prices won’t match CNY.

What you need to know


On the radar


AGB Intelligence

AUSTRALIA

Crown Resorts found suitable to maintain Sydney casino license

Crown Sydney has been given the green light in regards to its remediation efforts, with the property now approved to keep its gaming license. The group notes that over $130 million was invested in its revamp efforts. It now moves on from the approval process in Melbourne and Sydney to the eventual processing of its Adelaide casino.


The Grand Ho Tram with more teams on the ground to drive foreign play: CEO

Daily Asia Gaming eBrief: Crown Resorts maintains Sydney casino license

Walter Power, CEO of The Grand Ho Tram Resort and Casino, says that the group saw stellar results in 2023 but is aiming even higher, as it works to further penetrate key international markets with teams on the ground, while also leveraging its events to attract visitation from Ho Chi Minh.


Corporate Spotlight

Fast Track leading digital transformation in Asia’s iGaming sector

Fast Track, Igaming CRM, Asia

Fast Track is setting new standards in CRM for the iGaming industry across Asia, as underlined at the ASEAN Gaming Summit 2024. Harnessing the power of real-time data, AI-driven automation, and personalized player engagement, Fast Track’s innovative solutions are responding to the industry’s expansion and actively shaping its evolution.

A complete guide to the 1xBet affiliate program

A complete guide to the 1xBet, affiliate program

1xBet, a leading global betting company, introduced its affiliate program in 2016, quickly becoming renowned within the industry and earning recognition at the SBC Awards.


Industry Updates


MEMBERSHIP | INTELLIGENCE | ASEAN | CAREERS

SkyCity Adelaide casino operator could face fines of up to $48M

SkyCity Adelaide

Australian Consumer and Business Services Minister Andrea Michaels plans to introduce new legislation to the nation’s Parliament next week, aiming to significantly raise maximum fines for Adelaide’s casino operator from AU$100,000 ($65,000) to AU$75 million ($48.6 million).

According to Australian media reports, this update marks the first amendment to the legislation since its inception in 1997, with Michaels citing the need to align South Australia’s penalties with those of other states.

The proposed changes empower the SA Liquor and Gambling Commissioner with greater authority under the Casino Act.

This includes the ability to grant and review the state’s casino license, conduct investigations, and take disciplinary action against Australia and New Zealand gaming operator SkyCity for violations of the Act.

These legislative developments coincide with ongoing federal and state investigations into SkyCity.

AUSTRAC initiated proceedings against SkyCity Adelaide in 2022, alleging significant and systemic non-compliance with anti-money laundering and counter-terrorism financing laws.

In February, SkyCity increased the amount it had set aside to cover a potential civil penalty from AU$45 million ($29 million) to AU$73 million ($47.3 million).

In a statement to the Australian Stock Exchange, the group said it had “come to an agreement” with AUSTRAC and would “admit in the proceedings and the amount of a civil penalty they will jointly propose as appropriate in the circumstances”.

The matter is set to return to court in June.

SkyCity Entertainment Group recently announced the appointment of former Aristocrat executive Jason Walbridge as the company’s new Chief Executive Officer.

Walbridge is expected to begin by early July of this year, with the appointment including a move back to New Zealand to handle operations.

RGB to acquire EGMs in the Philippines for $2.2M

RGB International

Malaysian group RGB International will purchase 86 electronic gaming machines in the Philippines for some $2.2 million, held by an East Timor company.

RGB Ltd, a wholly-owned unit of the group, will be entitled to a 20-percent share of the winnings from these machines, net of relevant taxes and joint expenses, in a deal with Timor Holdings SA, an EGM company based in Dili, the capital of Timor Leste.

According to the group, the deal is a ‘good investment opportunity’ and will enhance its machine placement portfolio in the country.

‘The Group expects to recover this investment within the next 24 months and the acquisition will contribute positively to the earnings of the Group’s TSM division,’ RGB added.

RGB focuses mainly on trading and management of gaming and entertainment machines and equipment, with operations in Cambodia, Laos, Vietnam, Singapore, the Philippines, Macau, East Timor, and Nepal.

Chuah Kim Seah, a director and major shareholder of RGB International, was until January 1st a director of Timor Holdings, and remains an indirect shareholder in the company.

Citigroup trims Macau April GGR to $2.23B due to flat daily run-rate

Macau 1Q mass GGR at 112% of 1Q19 levels

Citigroup has trimmed its forecast for Macau’s gross gaming revenue (GGR) from MOP18.5 billion ($2.3 billion) to MOP18 billion ($2.23 billion) for April due to the anticipated flattish daily run-rate.

According to the investment memo issued on Monday by analysts George Choi and Ryan Cheung, citing industry sources, Macau’s GGR for the first 21 days of April is likely to have reached MOP12.5 billion ($1.55 billion). The implied daily run-rate of last week was about MOP600 million ($74.4 million), which was 2 percent higher than that of the prior week at MOP586 million ($72.7 million) per day.

Macau VIP volumes were 5-6 percent lower month-to-month, while mass volumes were 4-5 percent lower month-to-month. The VIP hold rate appears to be below the normal level, reflecting the lower-than-expected VIP hold rate.

In this context, the research team from Citigroup cuts April’s GGR forecast, implying the daily run-rate to ‘stay largely flattish for the rest of the month’.

Macau’s March GGR amounted to MOP19.5 billion ($2.42 billion), reaching a new 49-month high.

Macau Gaming GGR, March 2024, Citigroup trims Macau April GGR to $2.23B due to flat daily run-rate

The results reflect a 5.5 percent increase from February’s MOP18.5 billion ($2.29 billion) and a 0.01 percent increase from the last post-COVID October high of MOP19.5 billion ($2.41 billion).

The new post-COVID high GGR was attributed to the holidays falling in March, as Macau received an influx of visitors from Mainland China and Hong Kong during Easter and Cheng Ching.

Earlier last week, the Macao Government Tourism Office (MGTO) projected that Macau may receive an average of 130,000 inbound tourists per day during the Labor Day break. The projection surpasses the numbers seen during the Cheng Ming and Easter holidays.

The Labor Day break spans from May 1st to May 5th for mainland China. Citigroup has projected that Macau’s hotel occupancy is expected to reach 90 percent during the period.

Macau hotels fully booked for Labor Day, with prices 20% below CNY rates

Restaurant-The-Book-Lounge, Karl Lagerfeld Hotel, Grand Lisboa Palace, Macau

UBS reports that Macau hotel prices for mainland China’s five-day Labor Day holiday season are 20 percent below this year’s Chinese New Year (CNY) rates but bookings are high.

In an investment memo issued a week ahead of the Labor Day break, UBS notes findings from 31 hotels tracked by the research team. Some hotels are already fully booked, and the number of reserved and sold-out hotels aligns with the reservation levels seen during Chinese New Year 2024.

The Macao Government Tourism Office (MGTO) projects an average of 130,000 inbound tourists per day during the Labor Day break, surpassing numbers from previous holidays like Cheng Ming and Easter.

However, UBS analysts indicate a decline from the 170,000 daily visitors during Chinese New Year 2024 and around 158,000 daily seen during the Labor Day break in 2019.

In a separate investment memo, HSBC notes that booking trends for the Labor Day Holiday suggest robust demand, with several hotels already fully booked from May 1st to May 5th. 

HSBC’s findings are based on checks on the largest online travel agency (OTA) Trip.com.

The fully booked hotels are mainly located inside integrated resorts in Cotai, including Londoner Court and Four Seasons, Galaxy Hotel and Andaz, MGM Cotai and MGM Macau, Epic Tower and Studio City Hotel, and Grand Lisboa Macau.

According to official data from the Statistics and Census Service (DSEC), Macau had a total of 141 hotels by February-end this year. The total number of available guest rooms grew by 19.7 percent annually to 46,000. The average occupancy rate of hotels reached 85.6 percent in February, with 5-star hotels having the highest occupancy rate at 89.1 percent.

Andy Wu, the president of the Macau Tourism Industry Association, told AGB ahead of Chinese New Year that hotel occupancy rates were expected to exceed 90 percent during the holiday. However, the likelihood of significant price hikes, as seen in past holiday seasons, was low.

The lower hotel prices were attributed to the increasing hotel room inventory in Macau, with data showing a double-digit increase since 2019, adding more than 7,000 rooms and 20 hotels in the past four years.

MGTO Macau Tour Group

Multi-entry visa underway

In the same investment memo, HSBC also notes that they maintain an optimistic outlook for the potential launch of a multi-entry visa arrangement between Macau and Hengqin, currently under discussion by the governments.

The multi-entry visa arrangement between Macau and Hengqin is expected to apply to tour groups, and according to statements made by the chief executive during the Legislative Assembly plenary, the policy may be announced soon.

In this context, HSBC considers that it will have a ‘positive impact gradually unfolding over a longer time frame’.