Macau’s Gaming Inspection and Coordination Bureau (DICJ) has again rejected online claims alleging manipulation of electronic card shoes in local casinos, warning the public not to believe or share unverified information and to guard against possible scams involving supposed gambling refunds.
The regulator said the claims circulating on social media about alleged manipulation of Macau casino equipment are unfounded and have no factual basis.’ It noted that it had already clarified the matter last week, following earlier online discussions alleging that electronic card shoes in local casinos could be used to affect gaming results.
The DICJ said new unverified posts have recently appeared online claiming that some people had received gambling refunds after being ‘cheated’ and encouraging others to contact specific individuals for assistance. The bureau said such information has no factual basis and may involve fraudulent activity.
The regulator stressed that all gaming equipment operating in Macau casinos is subject to strict supervision and must comply with legal, technical, and safety requirements. Electronic card shoes and other electronic gaming equipment must be independently tested by a DICJ-recognized third-party body and approved before use.
The DICJ said it also conducts regular and surprise inspections, including checks on software versions, equipment seals, and random number generation mechanisms. It said no recent abnormalities or violations had been found.
The bureau reminded the public that all gaming disputes should be reported through official channels, noting that inspectors are stationed in Macau casinos for immediate supervision. It urged anyone who suspects fraud to stop any transaction immediately and report the case to the Judiciary Police.
The DICJ said it would not tolerate the malicious spread of false information that damages Macau’s image and would follow up in accordance with the law, while continuing to work with law enforcement to maintain an orderly gaming environment.
