SOFTSWISS, a leading tech company with over 15 years of iGaming experience, invites industry experts to share their vision and insights on trends that will dominate in 2025.
SOFTSWISS continues preparing comprehensive reports on emerging tendencies with the upcoming 2025 edition. Following the success of the previous two editions, which were downloaded over 3,500 times, the company invites industry experts to contribute their perspectives and experience to make the third report even more relevant to the community.
The new iGaming Trends 2025 Report will allow industry experts to share their visionary ideas with the whole iGaming sector. Industry professionals can follow the link to share their predictions on which trends will dominate and stay pertinent next year. Participation is anonymous; however, those experts wishing to be quoted can provide their contact information.
With the iGaming Trends 2025 Report, visionaries can emerge from any position or company and make their voices heard by offering unique and compelling ideas. As a token of appreciation, five participants who share their contact details will be randomly selected to receive gifts from SOFTSWISS, with shipping included.
Valentina Bagniya, Chief Marketing Officer at SOFTSWISS, shares: “A few years ago, it was tough to get proper and relevant information on the iGaming industry and oversee the future of its development. The lack of research and relevant information did not allow trustworthy predictions and business growth to be planned. Our iGaming Trends report is not a strict guideline but rather a beacon, helping you navigate the turbulent sea of new ideas and stay on the right course.”
SOFTSWISS consistently delivers insights and tools to help the iGaming industry navigate change. The 2024 iGaming Trends Report was widely regarded for its comprehensive coverage of regulation, marketing, responsible gambling, and fraud prevention – providing essential guidance for long-term business strategy. One of the latest editions, SOFTSWISS recently launched the Casino SEO Audit Guide to help operators boost brand visibility and attract more players.
Now, the 2025 iGaming Trends Report is in development, aimed at reflecting the most significant shifts in the industry. Survey responses will directly shape the report, making it a vital resource for decision-makers. By contributing, experts ensure that the final report captures the real changes driving the market.
Wynn Resorts, the Las Vegas-based hotel and casino operator, has been granted the UAE’s first commercial gaming operator’s license.
Wynn Resorts initially revealed the announcement on Friday and subsequently confirmed by the General Commercial Gaming Regulatory Authority (GCGRA) to the local media outlet Khaleej Times on Saturday.
Wynn Resorts is developing the $4 billion Wynn Al Marjan Island, the first integrated gaming resort in the Middle East and North Africa (MENA) region. Scheduled to open to the public in early 2027, this multi-billion-dollar project spans nearly 62 hectares and extends into the Arabian Gulf.
The GCGRA did not provide additional details regarding the license awarded to Wynn Resorts.
In its statement, Wynn Resorts mentioned that the ‘commercial gaming facility operator license’ has been issued to the ‘entity developing the Wynn Al Marjan Island resort in Ras Al Khaimah.’ This entity is a joint venture involving affiliates of Wynn Resorts, Marjan, and RAK Hospitality Holding.
The license was granted following a ‘diligent and extensive review’ conducted by the GCGRA. ‘Wynn Resorts thanks the GCGRA for the confidence and trust the license grant signifies and is proud to be the recipient of the first commercial gaming facility license in the UAE. We are currently constructing our resort in Ras Al Khaimah and look forward to being a key partner in the development of its tourism economy,’ the statement added.
Wynn Al Marjan construction works in May 2024
This marks the second license issued by the GCGRA, an independent executive entity of the UAE federal government that oversees, licenses, and regulates all commercial gaming activities and facilities in the UAE. Earlier in July, the gaming authority awarded the license to operate the country’s first authorized lottery to Abu Dhabi-based The Game LLC.
Rendering of Wynn Al Marjan Island – view from the beach
While highly anticipated for its gaming offerings, Wynn Al Marjan Island will also feature a range of non-gaming amenities. The resort will comprise 1,542 rooms and suites, including 22 private villa estates. It will be the first Wynn Resort—among its six properties located in Las Vegas, Macau, and Boston Harbor—to be situated on a beach.
Construction of the project commenced in early 2023, with the 300-metre-tall resort tower expected to be topped off in the fourth quarter of 2025.
The GCGRA defines ‘commercial gaming’ as any game of chance, or a combination of chance and skill, ‘where an amount of money, in cash or cash equivalents, is wagered – i.e., placed as a bet – for the purpose of winning a sum of money or other valuable items.’ The GCGRA includes land-based gaming facilities among the specified gaming operators.
As previously reported by AGB, a UAE casino is expected to give Wynn exposure to a population of 10 million, with a per capita income of $77,000. This aligns well with Wynn’s high-end clientele and the design of its existing properties in Las Vegas and Macau.
Hotel arrival at Wynn Al Marjan IslandMain hotel lobby at dusk at Wynn Al Marjan IslandView from the poolscape at Wynn Al Marjan Island
Dan Wasiolek, a senior equity analyst at Morningstar, told AGB that Wynn’s plans in the UAE make sense as they extend the company into another international region, considering its existing properties in Las Vegas, Boston, and Macau. This project will enhance Wynn’s presence in the Middle East and Europe, meaning that 95 percent of the global population will be within an eight-hour flight of a Wynn property.
Meanwhile, according to estimates from Morgan Stanley, the UAE is viewedas a high-potential market due to its rapidly growing population of high-net-worth individuals and the limited supply of gaming venues. The market size is projected to reach between $3 billion and $5 billion annually in GGR, and the country’s favorable tax environment could result in attractive returns on investment.
Macau has had a solid start to the October Golden Week, with visitor arrivals already surpassing 2019 levels, according to CLSA.
The report indicates that, in the first three days of the week, Macau received 478,713 visitors, averaging 159,600 per day. This figure is 5 percent higher than the same period in 2019 and nearly 50 percent above the government’s initial projections.
According to the latest official data, Macau welcomed 915,696 visitors between October 1st and 6th, surpassing the 897,020 recorded during the same Golden Week period in pre-COVID 2019.
Macau October Golden Week visitor arrivals stats from the CPSP as of 07/10/2024
Following an on-site visit on October 2nd, analysts Jeffrey Kiang and Leo Pan noted a ‘heavy presence of visitors in both integrated resorts and casinos, including Wynn Palace, MGM Cotai, City of Dreams, Londoner Macao, Four Seasons, The Venetian, and Galaxy Macau.’
‘Minimum bets remain consistent with past visits, ranging from $62 to $624 (MOP 500 to 5,000), with a notable popularity of the new Lucky Seven baccarat bet (pays 6x100x on a win with seven) at City of Dreams and The Venetian,’ they added.
Furthermore, CLSA projects that gaming revenue for October will rise by 6 percent year-on-year to MOP 20.65 billion ($2.57 billion), aligning with consensus expectations.
Meanwhile, CLSA also points out that, despite heavy foot traffic in malls, the research team noticed only one luxury store with a queue outside during their visit. This may reflect softer retail spending amid China’s economic headwinds.
CLSA notes that hotel bookings also indicate a positive outlook for the tourism sector. Demand for accommodations during the mid-October Golden Week currently exceeds 2023 levels, suggesting that provisional visitation figures may lead to even stronger performance in 2024.
As of September 27, only seven hotels were available for bookings, compared to ten last year. Prominent establishments such as Melco’s City of Dreams Nuwa and the Grand Hyatt have reached full capacity, signaling heightened interest among visitors.
CLSA’s report highlights that ‘across the entire tracked period, there have been fewer hotels with rooms available this year,’ reflecting increased demand in the market.
China’s stimulus
The recent announcement of stimulus packages by the Chinese government has further boosted investor sentiment in the gaming sector. Although the specifics of the fiscal support remain unclear, the improved outlook is encouraging for stakeholders.
Additionally, CLSA has upgraded its target prices for all six gaming companies covered in the report, with Sands and MGM China identified as the top picks moving forward.
BetConstruct, a leading company in the iGaming industry, is gearing up for one of the year’s most anticipated events – the Global Gaming Expo (G2E) in Las Vegas, the heart of the gaming world.
From October 7-10, 2024, the BetConstruct team will be at The Venetian Expo, ready to unveil its latest innovations and solutions that are set to shape the future of gaming.
G2E is the flagship event for the global gaming industry, serving as a hub of innovation, networking, and opportunity. With industry professionals from all over the world gathering under one roof, G2E creates the perfect platform for businesses to showcase their latest products, forge new partnerships, and exchange ideas that drive growth.
This year, BetConstruct will be exhibiting at Stand 5230, showcasing a dynamic range of products designed to meet the ever-evolving needs of operators and players alike. Among the highlights is The Last Battle, a newly launched loyalty system that demonstrates BetConstruct’s ongoing commitment to pushing the boundaries of innovation. This novel solution promises to offer operators more ways to engage and reward their player base, ultimately driving retention and loyalty.
In addition to The Last Battle, BetConstruct will be showcasing its Sportsbook and Casino Suite, each a comprehensive package in its own right that delivers a seamless betting and gaming experience across various platforms.
Another product that BetConstruct is bringing to G2E is DECA, its revolutionary decentralized casino platform. DECA represents the future of gaming, leveraging blockchain technology to offer players and operators a more secure, transparent, and decentralized experience.
Also on display will be Umbrella, BetConstruct’s AI-powered risk management solution designed to help operators streamline their operations, minimize risks, and make more data-driven decisions.
With over two decades of experience in leading the iGaming industry, BetConstruct has consistently demonstrated its ability to stay ahead of the curve by anticipating trends and delivering solutions that address the needs of a rapidly changing market. The company is eager to share its latest advancements at G2E 2024, further solidifying its role as a trailblazer in gaming technology.
The BetConstruct team looks forward to connecting with delegates, partners, and industry professionals. Attendees are encouraged to visit Stand 5230 to experience first-hand the innovative products that BetConstruct has to offer and explore how these solutions can drive success in regulated markets worldwide.
For those attending G2E, this is a not-to-be-missed opportunity to see how BetConstruct continues to shape the future of iGaming.
Win Systems, a leading technology provider for the gaming industry, is preparing to dazzle at G2E 2024 (Global Gaming Expo), where it will showcase its most innovative solutions at booth 4449. Among the key highlights are new tools designed to enhance player experience and optimize operator efficiency.
The company will present its renowned casino management system WIGOS, a global leader in cashless operations, present in over 25countries and connecting more than 110,000machines. WIGOS’ multiple and innovative features have established it as a global benchmark.
One of the biggest attractions will be the WINUP Wallet app, a revolutionary platform that allows players to manage their funds, reload their wallets, and play on machines quickly and easily. Through the app, users can also access casino services, such as the players club, machine reservations, and food and beverage requests, all from the convenience of their mobile phones.
Win Systems will also present the WIGOS Analytics module, a powerful tool for real-time data analysis, offering operators dynamic, visual information for more strategic and efficient decision-making. This system is designed to optimize casino performance by quickly identifying trends, opportunities, and areas for improvement.
As part of its cutting-edge offerings, Win Systems will exhibit its new generation of InTouch displays: InTouch Pro and InTouch 5, which include a variety of enhanced features to better engage with players.
Additionally, a new range of system jackpots will be unveiled, highlighting the latest themed jackpot featuring characters Pierre Goldfox and Lucy Mystery, offering players a unique and entertaining experience.
Eric Benchimol, CEO of Win Systems, commented: “Our commitment is to continue innovating and developing solutions that drive our clients’ success. All of our tools are designed to solve operational challenges and help operators optimize their operations efficiently.”
Win Systems will be attending G2E Las Vegas (Booth #4449). To schedule a meeting, email [email protected] or call +34 935 308 049.
Kambi’s revamped product lineup, highlighted on its newly designed Kambi.com website, utilizes its premier Turnkey Sportsbook to offer revenue-boosting standalone services like Odds Feed+.
Kambi, the home of premium sports betting solutions, is leveraging the power of its market-leading Turnkey Sportsbook to bring a range of unrivalled, revenue-driving sportsbook products to market.
Expanding beyond its flagship Turnkey Sportsbook, Kambi’s product portfolio now includes its Odds Feed+ service, which provides operators with access to its extensive library of high-quality odds, delivered through a single API integration.
Through Odds Feed+, operators can tailor and continuously adjust their odds package to meet their strategic needs, with Kambi’s odds uniquely benefiting from being born out of the world’s most powerful Turnkey Sportsbook, sharpened by billions of data points from across the globe.
Odds Feed+ is also offered with event resulting and bet settlement as standard and can be further enhanced with additional revenue-driving services such as Offering Compliance and enhanced Trading Tools.
Kambi’s full portfolio of premium sports betting solutions now comprises:
Turnkey Sportsbook: The world’s leading end-to-end sportsbook solution trusted by more than 40 operators across the globe to deliver growth and regulatory certainty
Odds Feed+: Create a bespoke package from Kambi’s library of high-quality odds, delivered via a seamless single integration into your existing sportsbook
Managed Trading: Delivers the full power of Kambi’s trading and risk management capabilities with access to Kambi’s Trading Tools for even greater control
Bet Builder: An award-winning product with unrivalled combinability across sports with live and cash out functionality enabled
Esports: Complete package of esports products, including streaming, data, odds feeds and widgets delivered by Kambi’s esports-focused division Abios
Front End: Flexible, customisable front-end solutions from Kambi’s front end division Shape Games, offering operators the tools to deliver seamless and engaging user experiences
Sportsbook Platform: The industry’s number one multi-tenant Sportsbook Platform, known for its reliability, scalability and unmatched performance
Kambi’s product portfolio is the latest milestone in the Company’s modularisation strategy and is presented as part of its new-look Kambi.com website, with Kambi also set to showcase its expanded portfolio at next week’s G2E exhibition.
Werner Becher, CEO, Kambi Group
Werner Becher, CEO of Kambi, said: “Kambi is excited to bring Odds Feed+, along with our expanded suite of premium sports betting solutions, to market. Our portfolio, which benefits from our leading Turnkey Sportsbook, underscores our commitment to elevating partner sportsbooks and expanding our addressable market. We look forward to showcasing our solutions at the upcoming G2E exhibition and further establishing ourselves as the home of premium sports betting solutions.”
Kambi’s expanded portfolio will be exhibited at G2E in Las Vegas, October 7-10 2024, at booth 2230. To schedule a meeting with our experts and learn how Kambi’s solutions can elevate your sportsbook, please visit https://www.kambi.com/g2e-2024/.
Altenar, a leading sportsbook and iGaming software provider, has extended its partnership with Swish Analytics to significantly upgrade its baseball betting markets, reinforcing US Sports emphasis.
The Major League Baseball upgrade builds on Altenar’s existing offering, which includes same-game parlays, player specials, and pitcher lines. Powered by its partnership with Swish Analytics, the supplier is adding fast markets and micro-betting options, allowing players to wager on outcomes such as the next pitch, number of runs or speed of next pitch.
Founded in 2014, Swish Analytics is a leader in the US sports analytics, betting and fantasy sports verticals, renowned for its next-generation predictive data products across the core four US sports. The provider has built its top-tier reputation as an Authorized MLB Data Distributor in the States since 2019.
Looking ahead to the 2025 MLB season, Altenar will expand its platform with live same-game parlays and live player specials, giving operators even more tools to engage baseball bettors.
These enhancements will provide Altenar’s operator partners with a broader range of betting options and reinforces the provider’s commitment to delivering tailored and engaging solutions for the US market.
Dinos Doxiadis, Sportsbook Product Development Manager at Altenar, commented: “We have invested heavily to create a great US product. At Altenar we’ve already built a top-tier offering for American football, ice hockey, and basketball, and this baseball upgrade completes the final piece of the puzzle. These new features will secure a competitive edge for our partners in the US sports betting market, providing them with more dynamic and engaging options.”
The AGEM Index experienced a notable increase of 50.33 points in September 2024, reaching 1,552, marking a 3.4 percent rise compared to the previous month and an impressive 47.1 percent surge, or 496.89 points, from the same period last year.
In September, six out of the twelve companies included in the AGEM Index reported stock price increases, balancing the contributions of positive and negative movements.
Aristocrat Leisure Limited (ASX: ALL) stood out as the largest positive contributor, with a stock price increase of 7.1 percent, adding 53.66 points to the index.
Konami Corp. (TYO: 9766) also performed strongly, with a 10.7 percent rise in its stock price, contributing 43.16 points to the AGEM Index. Conversely, Light & Wonder Inc. (NASDAQ: LNW) faced challenges, as its stock price dropped by 17.4 percent, resulting in a 35.17-point loss for the index.
In broader market trends, all three major U.S. stock indices reported gains for September. The Dow Jones Industrial Average increased by 1.5 percent, while both the NASDAQ and the S&P 500 rose by 0.9 percent.
Produced by the Association of Gaming Equipment Manufacturers, the index tracks twelve global gaming suppliers, with nine based in the U.S. and listed on major exchanges.
Among these, nine companies are based in the United States and listed on the NYSE, Nasdaq, or OTC markets, while two trade on the Australian exchange and one on the Tokyo exchange.
The index is calculated based on month-end stock prices adjusted for dividends and stock splits, weighted by market capitalization. To facilitate comparability, market capitalizations of foreign manufacturers are converted to U.S. dollar equivalents as of month-end. The AGEM Index is benchmarked to a value of 100 as of January 2005.
The Commonwealth Casino Commission (CCC) is poised to advance with revocation proceedings against Imperial Pacific International (CNMI) LLC, pending Senate confirmation of Thomas A. Manglona’s nomination.
According to a Saipan Tribune report, during a recent board meeting, CCC chair Edward DeLeon Guerrero emphasized that once Manglona is confirmed, the commission will have the quorum necessary to deliberate on revoking IPI’s exclusive casino license.
DeLeon Guerrero expressed skepticism regarding the recovery of debts owed by IPI, stating, “I’m not very hopeful in terms of recovering [IPI’s debt]. Nevertheless, we’re still in the proceedings to revoke. We don’t need to go back and re-hear it. It’s already done. It is just a matter of…deliberating.”
He added that the CCC must first request the U.S. District Court for the Northern Mariana Islands to lift the stay on revocation proceedings, a requirement that also necessitates a quorum.
The stay was imposed automatically after IPI filed for Chapter 11 bankruptcy earlier this year. However, following IPI’s decision to sell the hotel-casino, the CCC has resumed efforts to revoke its exclusive casino license.
DeLeon Guerrero noted that while the commission has five seats, a quorum of three commissioners is sufficient for the revocation hearing. Currently, the CCC lacks quorum as DeLeon Guerrero has recused himself from the proceedings.
Sanum Investments Limited, a Macau-based firm, has raised serious concerns regarding the actions of the Laos courts in its case against the gambling group responsible for the development of the Savan Vegas Hotel and Entertainment Complex, alleging the courts are operating under unlawful pressure.
The case pitted Sanum Investments Respondents against ST Group and ST Vegas, along with its owner – Laotian businessman Sithat Xaysoulivong, regarding the establishment and operation of slot clubs and casinos in Laos.
In 2012 the Laos government seized the Savan Vegas property from Sanum Investments alleging tens of millions in unpaid taxes and penalties. The property was later sold to Macau Legend in 2016, for a consideration of $42 million, paid out to the Laos government.
After prior litigation in Lao courts, Sanum initiated arbitration proceedings in the Singapore International Arbitration Center (SIAC), but a ruling from the Singapore Court of Appeal in late 2019 determined that the arbitration should have been seated in Macau.
Consequently, in January 2020, Sanum filed a Macau-seated arbitration with the Macau office of the international Chambers of Commerce (ICC) which then ruled in their favor.
The ICC Award dated October 23rd, 2023 mandated that ST Group Co. Ltd., Sithat Xaysoulivong, and ST Vegas Co. Ltd. pay approximately $180 million in damages for breaching contracts.
The recognition action was filed with the Vientiane Court of First Instance on May 10th, 2024.
However, on June 13th, the Vientiane Capital People’s Court of Laos dismissed the results of the international arbitration process, labeling both the ICC Award and the arbitration agreement as illegal and unconstitutional.
Notably, the Laos court did not reference the New York Convention or Macau law, which governed the arbitration.
In submissions made to the Laos Court on August 8th, Sanum highlighted that the Laos government had entered into an arbitration agreement with Sanum and ST entities this year, which follows the same dispute resolution procedures outlined in their existing agreements.
The dispute, involving contractual breaches between Sanum and the Laos-based ST Groups Ltd. and its affiliates, related to their collaboration on gaming and hotel operations in Laos.
Sanum sought recognition of the arbitration award from the Vientiane court, which has jurisdiction under both Lao law and the New York Convention, but the court rejected the claim, citing previous Lao court decisions as final and asserting that the ICC’s award contradicted Lao law.
In its ruling, the Lao court stated that the ICC award violated public order and the Constitution of Laos, claiming that the arbitration agreement was invalid under local law.
This decision has raised concerns about the implications for Laos’s foreign investment climate, as it suggests that local courts may disregard international arbitration decisions, potentially undermining trust from foreign investors.
Sanum contends that the Vientiane Court’s ruling implies that the Lao government has violated both the law and the Constitution, raising questions about the legality of the arbitration agreements.
Judge Anousorn Souliya, who was overseeing the case, allegedly refused to deny recognition of the ICC Award as instructed and has since stepped down. The Court of Appeal is now tasked with appointing a new judge, whose identity has not yet been disclosed.
Savan Resorts, Savannakhet, Laos
Sanum has established a website titled “Justice for Sanum” to keep the public informed of the case’s developments (stlaocollection.com). The ICC Tribunal that issued the award was seated in Macau and applied Macau’s new arbitration law.
Macau lawyer Jorge Menezes, representing Sanum in the ICC arbitration, expressed his “frustration” over the situation to AGB noting that “to see a 283-page long Award, issued following five years of debate by three reputable arbitrators, being dismissed by a nine-page domestic judgment that fails to cite the governing rules”.
Jorge Menezes, Partner, FC Law
“The judges who signed this judgment do not speak English, which raises doubts about their ability to verify the references in the ICC Award”, the lawyer stated.
Menezes emphasized the implications for Laos’s investment climate, saying the developments are “detrimental to Laos’ efforts to attract foreign investment”.
“Why would companies invest millions in a country where courts disregard international decisions? It is ironic for a country leading ASEAN, which aims for economic development and respect for the rule of law.”
The lawyer also warned that if Laos continues to disregard international agreements and its own laws, it risks undermining its future, and characterized the Vientiane Court’s judgment as a breach of respect for Macau as the arbitration seat and a violation of treaties binding both jurisdictions. Regarding the transition to a new judge, he stated:
“The new president of the Court of Appeal, Mr. Phansy, will need to appoint a replacement. This will be a crucial test, as the new judge must review thousands of pages of documentation. If a judgment is issued swiftly, we will better understand the situation.”
Sanum was informed of the judgment on June 25th and filed an appeal to the Court of Appeal on July 12th. On July 17th, it submitted an expert opinion from Professor Gary Born, a leading authority in international arbitration, who argued that the ICC Award and the arbitration agreement comply with both Macau law and the New York Convention.
Gaming company Macau Legend had initially purchased the Savan Vegas property for $42 million, paid out to the Laos government, who had seized the property from its previous operator Sanum Investments in 2012 – alleging tens of millions in unpaid taxes and penalties.
The company later sold the property to Japanese buyer Shundo Yoshinari for some $39 million, with Macau Legend expecting a gain before tax of approximately $6 million.