Sumsub, a full-cycle verification platform, is a key sponsor at the ASEAN Gaming Summit 2025, bringing timely insights from its latest research on iGaming fraud.
The findings reveal a concerning global trend: 82.9% of iGaming professionals observed an increase in fraud attempts, while 46.7% of iGaming compliance professionals reported losing 10% or more of their revenue to fraud.
Sumsub, together with other top industry experts, shared further insights during the panel discussion titled ‘Overcoming KYC Challenges in the Philippines’ at the ASEAN Gaming Summit. Moderated by Frank Schengel, eGaming Licensing Specialist at Manavia Limited, the discussion panel featured Chuan Wee Lye, Head of Business Development for Philippines at Sumsub, and Greffin Manibo, CEO of Glowlight Corporation (S5 Casino). Together, they explored the importance of implementing KYC (Know Your Customer) measures for iGaming operators in the evolving regulatory landscape.
Sumsub is also named as the winner of the Compliance Solution of the Year at the Asia Gaming Awards 2025, recognizing its continuous efforts and commitment to fostering safety and compliance across the sector.
Rising Regulatory Pressure on iGaming in Asia-Pacific (APAC)
The regulatory landscape for iGaming in the Philippines and broader APAC region is evolving rapidly. Governments are tightening AML (Anti-Money Laundering), KYC (Know Your Customer), and responsible gaming measures to combat the rise in fraud and money laundering. For instance, the Philippines’ Department of Justice has filed money laundering charges against individuals linked to Philippine Offshore Gaming Operators (POGOs) operations, highlighting the country’s commitment to combatting financial crime.
Sumsub’s 2024 APAC Identity Fraud Report found that iGaming fraud surged 103% globally, making it one of the top five most targeted industries in APAC. Compounding the issue, consumer trust in iGaming operators’ ability to prevent fraud and protect personal data was ranked second lowest across all industries, highlighting a significant gap between regulations and effective fraud prevention.
The Rising Threat of Fraud in iGaming
Fraudsters are leveraging AI-powered bots, deepfakes, and other advanced tactics to bypass security measures, create fake accounts and exploit bonus programs. The challenge is growing – 78.1% of industry professionals reported a surge in AI generated fakes over the past year. Yet, despite their efforts, iGaming operators are only preventing 54% of fraud attempts, with nearly 70% updating their fraud prevention systems just once a year or less.
With fraud as a persistent threat, operators struggle to maintain a secure and responsible gaming environment that prevents gambling related harm and ensures fair play. This requires robust measures to protect players, prevent problem gaming, and promote awareness of potential risks. Ultimately, operators must strike a delicate balance between enabling gaming and protecting vulnerable individuals.
Adopting a Multi-layered Approach for Fraud Prevention and Long-term Trust
To stay competitive, iGaming operators must go beyond basic compliance and adopt a comprehensive compliance strategy that ensures long-term trust and security. AI-powered KYC and identity verification are essential, particularly as deepfakes now account for 7% of all fraud attempts.
“The iGaming industry is at an inflection point – fraud is rising at an alarming rate, yet many operators continue to rely on manual checks and outdated systems, leaving them vulnerable.” says Penny Chai, Vice President of APAC at Sumsub. “Operators that prioritise AI-driven verification, real time fraud monitoring and a multi-layered compliance approach will not only mitigate risks but also build long term trust with regulators and players alike. A strategy that protects every step of the user lifecycle from sign up to withdrawal, will be key to combating advanced fraud. Those who fail to adapt quickly will struggle to remain competitive.”
Learn more about Sumsub’s iGaming fraud prevention and compliance solutions here.
