Australian gaming operator The Star Entertainment Group has appointed Jeannie Mok as its new Chief Operating Officer (COO).
The appointment is subject to regulatory approval. According to a filing with the Australian Stock Exchange on Thursday, Mok will commence her role at The Star on June 11th, 2024, and will lead the company’s ‘remediation efforts’.
Mok’s most recent role was as Chief Transformation Officer for Crown Resorts, where she designed and launched the company’s transformation strategy and oversaw the delivery of its culture, governance, technology, and operations remediation programs.
Prior to her work at Crown Resorts, Mok held several senior positions at Lendlease Group, including Head of Operational Excellence for its Property business and Head of Legal & Business Operations for its Investment Management business.
With over 20 years of experience, Mok has also served as a board director and company secretary of trustee entities that hold Australian Financial Services Licences.
Commenting on the appointment, the group’s chairman, Anne Ward, who was appointed about one month ago, said, “We are at a pivotal point in our company’s history, and Jeannie’s appointment strengthens our leadership team as we focus on implementing the necessary reforms at The Star.
“Jeannie’s strong leadership skills and highly relevant experience within the industry will be significant assets to our ongoing program of change. We are focused on driving sustainable improvements at The Star and fostering a culture of positive transformation at all levels of the organization,” she added.
The Star is Australia’s second-largest gaming operator and is still embroiled in the middle of remediation activities in the states of New South Wales and Queensland – including its participation in the Bell Two Inquiry into its suitability to hold a Sydney casino license.
The group on May 17th announced that it had seen its gaming licenses for The Star Gold Coast and Treasury Brisbane casinos extended from May 31st to December 20th, to ‘allow the Queensland Government to consider the outcomes of the Second Bell Inquiry into The Star in New South Wales and better assess The Star’s remediation progress, before making further decisions’.
The extension goes beyond the already extended term of the Special Manager, appointed to oversee the Queensland properties, which will end on December 8th.
The final report for the Bell Two Inquiry is expected on July 31st.
