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casino customer experience

Making‌ ‌it‌ ‌easy‌ ‌and‌ ‌making‌ ‌it‌ ‌fun: a‌ ‌journey‌ ‌through‌ ‌the‌ ‌casino‌ ‌of‌ ‌the‌...

In this special report, we asked gaming industry executive David Croft, former general manager of product and strategy at The Star Sydney, to put himself in the shoes of a patron visiting a casino of the future.
crown perth

Crown Perth’s high-rollers played with organized crime money

Crown Perth’s overseas high-rollers would use cash supplied by organized crime through an underground banking system, WA’s Police told the Royal Commission.
Grand lisboa Palace, macau

Which casinos are open?

While the delta variant continues to push up daily case numbers across the world, a surge in vaccinations across Asia is starting to bring back confidence, allowing governments to begin easing restrictions in certain areas. Our September “Which casinos are open” update details the state of casino openings across Asia as of September 13, 2021. 

LRWC looking forward to talks with Galaxy, no contact yet

LRWC said it's looking forward to resuming discussions with Macau's Galaxy Entertainment for a casino on Boracay, but as yet there have been no talks.

Authorities in Thailand bust $45.5mln online gambling ring

Thai place have busted a large-scale online gambling ring worth some 1.5 billion baht ($45.5 million).
Grand lisboa Palace, macau

Grand Lisboa Palace opens with mass gaming only, 118 tables to be transferred to...

The last major integrated resort scheduled to open on the Cotai Strip, the Grand Lisboa Palace, opened its doors to the public at noon on Friday.

Grand Lisboa Palace bookings open, DICJ confirms 150 new tables

Macau's Gaming Inspection and Coordination Bureau, or DICJ, has confirmed to Asia Gaming Brief that the watchdog has granted 150 new-to-market gaming tables for SJM's new flagship property the Grand Lisboa Palace.
Delta Corp ship

Delta’s Goa casinos closure extended to August 2nd

India’s Delta Corp. says that the government of Goa has extended restrictions in the state until August 2nd, mandating the closure of the company’s casinos

Former Star dealer convicted in casino scam

A former baccarat dealer working at the The Star casino in Sydney has been convicted for his part in a $500,000 illegal betting scam. 

Crown hires powerbroker to advise on probe fallout

Crown Resort has reportedly hired a powerful government lobbyist, former senator Stephen Conroy, as a consultant to deal with the fallout from the findings of the Victorian Royal Commission.