Macau’s gaming industry is facing increasing concerns related to the occupational health and safety of its workforce, as the introduction of smart gaming tables boosts both productivity and strain on employees.
The issue was highlighted by Macau lawmaker Leong Sun Iok, who expressed concern over the physical toll the new systems are imposing on frontline workers.
In a written inquiry, Leong Sun Iok pointed out that “some gaming operators have reported that the newly installed equipment is causing hand injuries among employees, who are required to complete operations within seconds. The prolonged repetitive movements exerting force can lead to musculoskeletal disorders, joint pain, and other occupational diseases, particularly tendonitis and other work-related musculoskeletal injuries, which restrict patients’ mobility and affect their daily lives.”
The inquiry also cited the Labor Affairs Bureau’s data, noting that, in the first nine months of 2024, there were 1,143 reported workplace injuries in the entertainment and gaming sectors, accounting for nearly 30 percent of all workplace accidents in the city.
This problem is not new. In July of last year, nearly 1,000 gaming table supervisors reported similar complaints regarding the increased demands of managing smart tables. At the time, José Pereira Coutinho, another Macau lawmaker, raised the issue in a written inquiry, urging government intervention.
Need for occupational health standards
In light of these ongoing concerns, Leong Sun Iok has called for the introduction of strict occupational safety and health standards for gaming companies, particularly as new technologies like smart gaming tables are introduced. He has urged the Labor Affairs Bureau to monitor the impact of these new systems and ensure they meet safety standards designed to protect workers.
“Given that gaming companies are adopting new electronic equipment intending to reduce employee stress, it is important that these systems are evaluated to ensure they meet occupational health and safety standards,” said Leong Sun Iok. He has also proposed that the government require gaming companies to conduct comprehensive risk assessments of new equipment and submit related reports for government review before implementation.
The lawmaker’s proposal calls for collaboration between the Labor Affairs Bureau, gaming operators, and employees to create and implement strategies to reduce physical strain. These measures could include providing ergonomic work equipment, offering training to help employees adapt to new technology, and establishing mechanisms for workers to voice concerns and suggestions regarding workplace safety.
