JCM Global upgraded 720 games from its pioneering UBA® bill validator to its innovative and award-winning iVIZION® bill validator. JCM also upgraded the existing ICB® Intelligent Cash Box system to the advanced, web-based ICB 3.0 system.
Additionally, JCM installed a vibrant Digital Signage Solution (DSS) 1.875mm LED video wall near the casino’s entrance. This dynamic display will be used in various ways to enhance the guest experience, including showcasing live TV feeds, promotional property content, and recent jackpot announcements.
Dave Kubajak, SVP of Sales, Marketing & Operations at JCM Global
Dave Kubajak, JCM SVP of Sales, Marketing & Operations, said, “At JCM Global, we build meaningful, long-term partnerships with our customers. A key part of that relationship is developing a customized technology road map that ensures the casino floor operates at the highest levels of security and efficiency. We are honored that The Skagit Casino Resort continues to place its trust in JCM and our innovative solutions.”
JCM’s iVIZION is the leading bill validator in its class, unmatched in both security and performance. Its advanced Contact Image Sensor (CIS) technology enhances security by scanning 75 times more data points than any bill validator, capturing the full image of both sides of a banknote or ticket, all while maintaining the fastest and highest acceptance rate.
JCM’s ICB Intelligent Cash Box system streamlines the entire drop process, eliminating human error, enhancing accuracy, and boosting compliance. The ICB system offers customizable web-based reporting for intelligence-driven floor drops and decision-making.
Every operator can launch, but few can lead. In Asia, leadership is won in the 90 days after go-live, when payments feel effortless, content resonates locally, and every touchpoint builds trust.
Winning Trust, Stopping Fraud. Asia Pacific’s iGaming market is expanding extremely fast, and a new wave of digital-savvy players is pushing demand through the roof. But the rise in adoption has outpaced regulation in many markets, and fraudsters have taken notice.
Yggdrasil has rolled out its latest core title Neon West, set in the wild world of the futuristic American frontier and featuring a unique Trail Bonus game.
The four-reel, 20 payline gameplay is boosted by a growing wild, which can expand across 1-3 adjacent symbols every time, increasing the chances of a win in both base play and free spins.
The sheriff’s badge acts as a scatter, with three or more required to award the bonus choice, offering players the option between one of three different rounds. The choices available are free spins with sticky wilds, free games where random multipliers can be unlocked via winning combinations, or the unique Trail Bonus game.
The Trail acts as a giant gameboard, with each spot home to either a cash value or a train icon. Initially awarded three turns, these can be refilled if a player lands on a spark along the trail or completes a lap, which also increases all cash values by three.
Landing on a regular train will activate one of the plethora of modifiers in the round, which include collect icons, huge boosts to cash values, increasing the value of all prizes, or immediate rewards. If a user lands on the golden train, the persistent version of each modifier will be triggered, ensuring that after every turn, the effect occurs, or the collect all will be activated. In specific jurisdictions, players can progress directly to the Trail Bonus for 30x.
Tomasz Kowalik, Head of Games Production at Yggdrasil, said: “Neon West brings an exciting twist to a classic western theme, with the Trail Bonus giving players a thrilling experience where every turn can supercharge their wins. Packed full of modifiers, as well as traditional free spin experiences, the game is a perfect addition to our slot offering and we can’t wait for our fans to enjoy it.”
“Esports is moving closer to gambling, but it’s doing so with a seatbelt on”. Even as traditional sports see increased oversight on wagering and betting company sponsorship, Esports provides a new and focused alternative, with a massive appeal to younger audiences.
Speaking to AGB, VP of Marketing for ShikensoBenedikt Becker highlights how massive labels in the space are adapting their policies away from “no gambling sponsors” to “allowing regulated betting companies to sponsor their top-tier teams in Americas and Europe”.
Benedikt Becker, VP Marketing, Shikenso
However, this is not a free-for-all, as companies like Riot Games – behind two of the world’s largest Esports franchises – League of Legends and VALORANT – are “doing it with heavy guardrails: vetting every betting partner, requiring official data usage, and keeping their own broadcasts betting-free”.
According to Statista, the Esports revenue this year is set to hit $4.8 billion, with an annual growth rate of 5.56 percent, pushing market value to $5.9 billion by 2029. Most of the revenue is expected to be generated in the United States, but other avenues are opening, as no single Esports ‘mecca’ has yet been defined.
That being said, the Middle East and North Africa (MENA) has emerged – with a particular focus in the UAE and Saudi Arabia – as a growing hub, with a massive amount of investment in the space and hosting of events such as the Esports World Cup and the Esports Awards.
Becker points out how different regions have their own attraction points. South Korea, for example, saw a massive boost with renowned studio Blizzard’s StarCraft, pushing the country to “take Esports as seriously as regular sports”. Looking to China, there is “massive viewership numbers and government support,” with Becker noting that “the scale there is huge.
Turning further abroad, the Shikenso VP highlights that cities such as Paris, London and Cologne are hosting major international events, drawing players, viewers and revenue.
But the United States will continue to be the lifeblood of the sector, as “North America runs the business side – streaming, content creation, and getting deals done”. Analysts predict market volume of $1.2 billion in 2025 alone from the US, which is only expected to grow as sponsorship deals increase, venues are built, and advertisers begin to see ROI.
Gambling-related operators moving into Esports
“Esports has been going through what many call the “Esports winter” – viewership stagnating, sponsors pulling out, and unsustainable growth models collapsing. This hit betting operators too, as cracking the Esports code seemed impossible. We witnessed companies folding on both sides,” notes Becker.
But the seasons can change.
“But what we’re seeing now is more of a reconciliation. The operators that stayed in the game have doubled down – securing exclusivity deals, understanding the market better, and building sustainable strategies rather than chasing quick wins.”
This is fueled by strong infrastructure and regulatory oversight, with groups such as the Esports Integrity Commission (ESIC) “bridging integrity gaps with proper legal backing”.
Also, the expansion of events – including the Esports World Cup which was launched last year and the Esports Nations Cup coming next year – are driving viewership and showcasing that global brands can get in touch with a massive growing audience.
“The fundamentals are there. Digital natives are growing up, global connectivity is improving, and the technology keeps getting better. Traditional sports took decades to build their infrastructure – Esports is doing it in years,” notes Becker.
“While pinnacle events are crucial for mainstream spotlight, the real growth happens through smaller, strategic steps – better grassroots development, sustainable business models, and building genuine fan loyalty rather than chasing viewership numbers.”
Opportunities and ROI
Shikenso had the privilege to be the Official Sponsorship Analytics Provider for the Esports World Cup 2025, offering the “biggest analytics operation at this scale in Esports history”.
Looking at a breakdown of what the company had to do, Becker notes that “the complexity was unprecedented – managing data from dozens of different broadcasts, social platforms, regional streams, even brand lift studies and offline activations all at once”.
And this highlighted a new possibility.
“What really stood out was how this format creates huge opportunities for the wider industry. We saw new sponsors and partners getting involved who might never have considered Esports before. When you have that level of celebrity involvement and mainstream media coverage, it opens doors that traditional tournaments can’t”.
And Shikenso is aiming to provide true, complex data that matches the needs of operators who want to get into the sector, offering “near-time analysis” that focuses on brand exposure across broadcasts, streams, and social media, “not just counting logos, but measuring genuine engagement and media value,” notes Becker.
“Brands get clarity instead of assumptions, and that translates into better sponsorship investments and measurable business impact,” notes the VP.
Esports versus online gaming
While the Esports market continues to grow, it doesn’t necessarily mean that online gaming will be left in the dust, but operators need to constantly evolve to make sure that they can capture clientele amongst a smorgasbord of entertainment options.
“There’s absolutely a necessity to continue developing online gambling products – innovation is crucial for staying relevant,” notes Becker.
“Look at Esports games themselves – industry voices are calling for new Esports titles because the biggest ones like League of Legends and Counter-Strike are legacy games. Even when the core doesn’t change dramatically, they evolve: new heroes, map updates, CS:GO to CS2.
“Online gambling products need the same approach. You can’t rely on traditional sportsbook formats when targeting digitally native Esports audiences who expect constant innovation.”
The VP furthers that “The Esports audience craves new experiences – they’re used to games that evolve seasonally and introduce new mechanics. Gambling operators need to match that energy with new bet types around in-game events, fantasy-style competitions, or completely different engagement models”.
That being said, don’t abandon the old titles, but instead work to diversify beyond them.
“The key is understanding that Esports audiences aren’t just traditional sports bettors who happen to like gaming – they’re fundamentally different with different expectations around innovation and digital experiences. Products that don’t evolve will get left behind”.
PopOK Gaming has announced the launch of Tappy Bird, a captivating multiplayer instant win game designed for quick rounds and continuous engagement.
Players tap on the bird or press the Spin button, with each tap increasing the chance to win. Rounds are short and results appear instantly, offering repeated opportunities for rewards and small surprises.
The game features an adrenaline-rising interface that highlights the action and progress, allowing players to track their taps and wins clearly. It is suitable for both casual players and those chasing higher scores.
Fully optimized for mobile and desktop, Tappy Bird adapts seamlessly across screens without affecting gameplay. The game is available in 20+ languages.
Operators can integrate Tappy Bird immediately by contacting their PopOK Gaming representative or using standard integration channels. Players can access the game today on all platforms that support PopOK Gaming content.
Games Global, a leading supplier of online gaming content, has strengthened its collaboration with Hard Rock Bet Casino, creating 9 Nekos of Fortune exclusively for the leading New Jersey online casino.
The partnership between the two global iGaming brands has gone from strength to strength in 2025, with Games Global debuting its Bonus Spins promotional tool with the US operator, followed by the release of the bespoke title Hard Rock Splash ‘n Spin Link&Win™.
Inspired by Japanese popular culture, 9 Nekos of Fortune™ was produced by Games Global’s exclusive studio partner, Gameburger Studios, and crafted to deliver Hard Rock Bet Casino players in the Garden State with a unique experience centred around the iconic maneki-neko.
Gameplay includes the popular Epic Strike™ feature, which is prominent across the provider’s portfolio, awarding prizes up to a potential 2,000x for landing between three and nine maneki-neko symbols.
Joann Pierce, Chief Commercial Officer at Games Global, said: “This release signifies Games Global’s intent to strengthen its position in regulated US iCasino markets, where we have committed to delivering content that aligns with player preferences. Hard Rock Bet Casino is a valued partner, and this continued collaboration allows us to support it with custom-built products designed specifically to resonate with players.”
Leveraging its extensive studio network, Games Global has built a diverse portfolio of bespoke products, ensuring it supplies prominent operators such as Hard Rock Bet Casino with distinct, tailored game environments.
Rich Criado, VP–Casino at Hard Rock Digital, shared: “At Hard Rock Bet Casino, we take a player-first approach to everything we do, and that means delivering quality experiences our customers have come to expect. Our focus is always on bringing players the most entertaining and rewarding experiences, and titles like Hard Rock Gold Blitz™ and Iron Eagle Power Combo™ have quickly proven to be favourites at Hard Rock Bet Casino. The 9 Nekos of Fortune™ release is another exciting addition that strengthens our offering and gives our New Jersey players even more ways to enjoy premium gameplay.”
BMM Innovation Group (BIG), a leading provider of compliance testing, training, and cybersecurity for the gaming sector, will participate in the Global Gaming Expo (G2E) from October 6–9 at the Venetian Expo in Las Vegas.
Marking the first stop on BIG’s 2025–2026 World Tour, all the BIG Group brands — BMM Testlabs, BIG Cyber, and RG24seven Virtual Training — will be represented at the show, highlighting the Company’s trusted global expertise.
BMM Innovation Group Chairman and Chief Executive Officer Martin Storm said, “G2E is an important gaming event and the place to begin our 2025–2026 World Tour. BIG represents the full spectrum of gaming support, from compliance and cybersecurity to training. Our message is simple: select the BMM Innovation Group to be your partner in every gaming market.”
BMM Testlabs, the world’s original and longest-established gaming independent testing and certification lab, will highlight its 44 years of leadership in product compliance, helping land-based and digital suppliers and operators reduce risk and fast-track market access.
BIG Cyber, the BIG Group’scybersecurity arm, will highlight its full suite of managed and professional services, including SOC monitoring, penetration testing, vulnerability assessments, and PCI:DSS evaluations. These solutions are designed to protect gaming companies, strengthen defenses, and help improve cyber-resilience.
RG24seven Virtual Training offers expert-led compliance-grade virtual training to gaming employees worldwide through a host of courses focused on responsible gaming, compliance, sports betting, anti-money laundering, human trafficking awareness, and much more. G2E attendees can find RG24seven Virtual Training in their dedicated G2E Booth No. 1600, where training experts will offer demonstrations of its industry-leading virtual training solutions.
Together, the BIG companies reinforce the BIG Group’s mission and vision to transform gambling industry compliance and protect all who gamble.
The BMM Innovation Group invites the G2E Las Vegas 2025 attendees to schedule meetings at the show with its global business development leaders and experts in compliance, cybersecurity, and virtual training.
B2B gaming supplier Push Gaming has significantly amplified its European presence, launching its portfolio of hit titles in Spain with the prominent operator Bally’s Interactive. This strategic move is part of the studio’s broader growth strategy to appeal to a wider range of markets and player profiles.
Bally’s Interactive now has access to a variety of Push Gaming titles, including legacy hits such as Jammin’ Jars and Wild Swarm, along with all of the supplier’s expansive roadmap of high-quality new games like recent hit Wild Swarm Triple Hive.
The Spanish activation builds upon an already robust collaboration between the two across the highly competitive UK market. Push Gaming is strategically focused on supporting its partners in newly regulated and key existing markets to achieve significant market share.
This latest launch will enable Push to further harness the impact of iGaming in Spain. According to the latest reports from the national regulator Dirección General de Ordenación del Juego (DGOJ), 2024 saw record-breaking performance with GGR reaching a high of €1.45 billion, representing a substantial 17.6% increase from the previous year. Online casinos were the primary source of this revenue, generating €730.7 million in GGR (up 17%), with slots contributing €472.2 million.
Joanna Wren, Senior Commercial Operations Manager at Push Gaming, said: “Launching our portfolio in Spain with Bally’s Interactive continues our growth in Europe. Strengthening our partnership with this top-tier operator boosts our confidence for a successful future in the region. Our goal is to achieve significant market share by developing our game range to suit a wide variety of player profiles while maintaining the high quality we are known for. We’re confident that our established localisation strategy, combined with our exciting slot content and Bally’s Interactive’s outstanding support, will ensure our titles resonate strongly with players and drive significant growth in the region.”
This partnership showcases Push Gaming’s commitment to expanding its reach across key regulated global territories and driving the Push Gaming brand in line with its ambitious growth strategy.
Richard Harris, CCO at Bally’s Interactive, shared: “We are excited to introduce Push Gaming titles to our platform and are proud to host its brand in Spain. Its games align perfectly with our commitment to providing Spanish players with the highest quality and most entertaining casino content. Given the impressive performance of Push Gaming’s titles with our UK brands, we believe its content will attract players and help maintain our success in this vibrant market.”
Free services provided to customers accounted for 63 percent of operating expenses among Macau’s gaming operators in 2024. The figures were released on Wednesday by the Statistics and Census Service (DSEC) in its 2024 Gaming Sector Survey.
The survey categorizes these outlays under ‘Complimentary Goods & Services Provided to Customers’, a practice long regarded as one of the main strategies for attracting and retaining premium clients. These free services include a broad range of perks designed to build customer loyalty and reinforce Macau’s appeal as a gaming destination.
Hotels and dining dominate free services
Hotel accommodation was the largest component of complimentary services, accounting for 34.4 percent of total operating expenses in this category. Food and beverage offerings followed at 19.9 percent, while transportation costs such as bus, ferry, and air tickets contributed 3.3 percent. Other complimentary goods and services made up 5.5 percent.
Together, these expenditures highlight the heavy reliance of concessionaires on non-gaming perks to attract high-value customers. The approach has remained consistent, despite some structural adjustments.
Before COVID-19 and the government’s crackdown on junket operators, part of the cost burden was shouldered by junkets, which could share gaming revenues and were responsible for certain high-value client expenses. However, under the revised gaming law, which ended revenue-sharing arrangements, the responsibility for providing complimentary services shifted fully to concessionaires. Since 2019, the share of operating expenses devoted to free services has risen from the mid-40 percent range to more than 60 percent today.
Beyond complimentary services, other categories of operating expenses also played a role. Market research and publicity accounted for 6.6 percent, while management and contractual services made up 17.2 percent. Spending on consumables, maintenance, and professional services, though smaller, reflected the broad operational base required to sustain large-scale casino operations.
Overall, operating expenses accounted for 43 percent of the sector’s total expenditures in 2024, up from 39.6 percent in 2023. Compensation of employees accounted for 22.8 percent, while purchases of goods, commissions, and customer rebates reached 24.6 percent. Non-operating expenses, including interest and depreciation, stood at 9.6 percent.
Gaming sector surplus climbs nearly 25% in 2024
The survey also reported strong financial performance across the sector. Total receipts climbed 23.1 percent year-on-year to MOP231.45 billion ($28.7 billion), while total expenditure increased by 18 percent to MOP94.37 billion ($11.7 billion). This resulted in a gross surplus before taxes of MOP143.12 billion ($17.7 billion), up 24.7 percent compared to 2023.
Macau’s six licensed gaming concessionaires showed similar growth trends. Their combined receipts rose 23.3 percent to MOP230.76 billion ($28.6 billion), while expenditure increased 18.3 percent to MOP93.87 billion ($11.6 billion). The operators collectively employed 52,426 full-time staff, representing a 3 percent increase from the previous year.
Sri Lanka’s government is aiming to get the most out of its casino industry, upping its betting and gaming tax to 18 percent (a 3 percent increase) and doubling the casino entry fee for locals.
According to local media reports, the changes were implemented in the 2025 budget proposal and were approved by the nation’s Cabinet.
The new fees for local entries rise to $100 from $50, while the betting levy increases from 15 percent to 18 percent.
Authorities have drafted the bill to amend the Betting Gaming Levy Act to include the changes.
The nation’s Media and Health Minister told the press that “Clearance of the Attorney General too has been granted for the draft bill. The Cabinet of Ministers approved the proposal to publish the draft bill in the government’s gazette notification and subsequently to forward it to the Parliament for its approval”.
Sri Lanka has been aiming to increase its oversight and tax collection from gaming operators in the nation, as it gains more international exposure due to new casino openings – such as City of Dreams Sri Lanka, which opened in August.
The nation passed legislation to establish its Gambling Regulatory Authority in August, as it aims to capture up to 10 percent of its GDP from tourism, with a casino focus.
Primarily in its sights are Indian punters, with Melco’s Chairman Lawrence Ho (behind City of Dreams Sri Lanka’s casino) noting that the nation could become “India’s Macau”.
The nation has targeted half a million Indian tourist visitations this year, a 20 percent increase from the nation’s largest source market.