Ken Jolly, VP and Managing Director – Asia for Light & Wonder says that there’s massive opportunity in the Philippine market, as seen by the growth through COVID. But for Macau, operators will struggle to get liquidity on the books after such an intense cash burn. And the SAR’s attempt to focus on non-gaming means a completely different business model from before.

As we continue with the in-depth coverage of the findings gathered at ASEAN 2022, we bring you the overwhelming feedback from industry stakeholders: Ken Jolly, VP, and MD Asia, Light & Wonder; Peter Williams, MD Asia, Continent 8; Jane Guan, CCO, Pinnacle; and Bhavesh Parthi, MD, 48 Pacific.

Recapping the first industry gathering post-pandemic in Manila, Ken Jolly, VP, and MD Asia, Light & Wonder stated that “we are hearing around the world after COVID that people are wanting to go back to shows and get back to summits. You have proven it here” - at the ASEAN Gaming Summit 2022.

Suppliers to Macau are introducing changes to their products to comply with the new 2.0 regulations, which need to be completed by 2024. Any machines that can’t comply will need to be switched out, although the current low visitation and social distancing requirements mean it’s difficult to predict how much of an opportunity this will present for new sales going forward, says Ken Jolly, vice president and managing director, Asia, for Light & Wonder. 

A panel discussion on how to create a more engaging land-based player experience highlighted the role of AI and technology in understanding and entertaining customers better.

Macau's Chief Executive has all but come out and said that the city's diversification plans are 100 percent dependent on the six operators. The top official said that development plans submitted by the concessionaires mid-March would now serve as the basis for the government to rewrite its own.

It’s all about innovation for Light & Wonder, Inc. at the ASEAN Gaming Summit as L&W shared its insights and showcased its latest offerings specifically developed for the Asian market.

Leading cross-platform global game company Light & Wonder recently received two leading industry awards from Global Gaming Awards Asia 2022 in Singapore.

After a near-miss stampede at the Macau-Zhuhai border, the industry is hoping for a swift recovery, maybe.

The drive to implement new technologies alongside Big data management will provide for more meaningful interaction between the Casino IR property staff and an empowered customer, industry stakeholders at ASEAN 2022 shared.