The Star Entertainment Group has switched off all of its Electronic Gaming Machines and Electronic Table Games at three properties from July 13th due to ‘system performance issues’.
In a Monday filing, the group indicated that EGMS and ETGs at its Treasury Brisbane, The Star Gold Coast and The Star Sydney had been ‘disrupted due to system performance issues identified in post-upgrade testing’.
The machines are being readied to comply with ‘the introduction of cashless gaming’.
The operator has now called on its external provider, Konami, ‘to address the operational issues as soon as possible’.
It notes that the company will ‘provide an update once operations return to normal’.
The Monday filing indicates that the shutdown commenced on July 13th at 10pm.
The Star assures that its three properties ‘remain open with table games, restaurants, bars and entertainment available’.
