Home Blog Page 198

Convicted financial planner sues Sportsbet, Tabcorp and Entain after gambling millions in client funds – Report

0

Fineff, who is serving a nine-year prison sentence for defrauding 12 clients of more than AU$3 million ($1.9 million), is suing Sportsbet, Tabcorp and Entain, alleging the companies encouraged his high-risk gambling while failing to check the source of his money.

He is also pursuing two former VIP customer managers, who he claims pushed him to open new accounts and ignored clear warning signs as his betting spiralled.

According to ABC News, the case argues the bookmakers knowingly exploited Fineff’s addiction, allowing him to gamble tens of millions of dollars despite his modest annual income. Under anti-money-laundering rules, operators are required to verify the source of sudden large gambling funds.

Prominent barrister Geoffrey Watson SC told ABC News the lawsuit could trigger sweeping reforms. “This is a landmark case”, he said. “If successful, it may force the industry to confront the consequences of ignoring its own safeguards.” Any compensation would go to Fineff’s victims, not to him.

Families affected by Fineff’s crimes expressed anger, with some saying no legal victory could undo the financial and emotional damage. One victim’s daughter told ABC News her elderly mother died destitute, calling Fineff’s legal action “the pot calling the kettle black”.

The case is expected to expose the inner workings of VIP programs, including the role of account managers who receive commissions tied to customer losses — a system critics say discourages intervention when gamblers show signs of harm.

Regulators have previously fined Ladbrokes’ parent company Entain, and BetEasy (now merged with Sportsbet) for failing to act on Fineff’s “red flag” behaviour, ABC News reported.

The Federal Court action is being closely watched as the Albanese government considers stronger national gambling reforms.

Fitch upgrades Aristocrat’s rating over strengthened balance sheet, expanding digital business

0

Fitch Ratings has upgraded Aristocrat Leisure Limited’s long-term credit rating to BBB, citing the Australian gaming group’s strengthened balance sheet, expanding digital business and continued dominance in land-based casino technology.

The agency said the upgrade follows Aristocrat’s shift to an unsecured capital structure after paying down a term loan, alongside consistently low debt levels and strong cash generation. Fitch expects the company to maintain a cautious financial approach while continuing to invest in new products and potential acquisitions.

Aristocrat remains one of the world’s three largest gaming machine suppliers, with a broad footprint across North America. Fitch said the company is positioned to increase its market share through higher-value premium machine installations, steady demand from Class II and Class III markets, and expansion into adjacent segments such as Georgia’s amusement machine market, historical horse racing and video lottery terminals.

The ratings agency also highlighted Aristocrat’s growing digital portfolio. After selling its Plarium and Big Fish studios, the group has doubled down on its social casino unit, Product Madness, which Fitch views as a higher-margin business with stronger synergies across the company’s game development teams.

Its Interactive division – which includes iLottery, iGaming content and casino management systems – is expected to become an increasingly important earnings driver.

Aristocrat’s acquisition of NeoGames in 2024 has given it a leading position in the US iLottery sector, where it holds about 70 percent of the wager segment. Fitch expects that business to grow as more states consider legalisation.

At the same time, the company continues to build out its real-money gaming offerings through new content launches and partnerships.

Fitch said Aristocrat’s debt metrics remain strong, noting leverage of 0.6 times EBITDA in fiscal 2025 and forecasting further improvement in the year ahead.

Aristocrat has announced a 12 percent increase in profit for the fiscal year of 2025 (ending in September), totaling approximately AU$1.55 billion ($1.01 billion), as part of the group’s ongoing execution of its ‘long-term growth strategy’

The agency expects stable capital spending and continued healthy cash flow, supporting dividends, buybacks and selective “tuck-in” acquisitions.

The outlook on the rating is stable, reflecting expectations that Aristocrat will continue to benefit from growth in its digital operations while maintaining its leading position in traditional gaming.

Entain names new CFO as long-serving finance chief prepares to step down

0

Global sports betting group Entain announced a leadership shake-up, confirming that long-serving finance chief Rob Wood will step down in 2026 after 13 years with the company.

Wood, who also serves as deputy CEO, will leave his role as Group Chief Financial Officer on March 6th, 2026, and exit the company in June after a transition period, the FTSE-listed group said.

Entain named Michael Snape as his successor. Snape, currently CFO of International Distribution Services, will join Entain as CFO-designate in February and take over as Group CFO and executive board director in March.

The company said Wood had been “central” to Entain’s growth and transformation into a global operator with strong positions in regulated markets.

Group CEO Stella David praised Wood’s contribution, saying his “expertise and dedication” had helped reshape the business. “We wish him all the very best for the next chapter of his career,” she said.

David said Snape brings more than two decades of senior finance and leadership experience across major international companies. Before IDS, he held senior roles at Walgreens Boots Alliance, Tesco, John Lewis Partnership’s Waitrose chain, and Sainsbury’s.

“I am delighted to be welcoming Michael to Entain,” David said. “His seasoned leadership and international experience will be invaluable as we continue to execute our strategic priorities.”

Wood said it had been “a privilege and a pleasure” to help drive Entain’s expansion. “With Entain’s and BetMGM’s pathway to long-term success well established, now is the right time for me to pass the reins on,” he said.

Snape said he was “thrilled” to join the company “at such an exciting time in its growth and transformation story”.

Entain said its year-to-date trading remains in line with market expectations and that full-year 2025 results will be released on March 5th, 2026.

PAGCOR chief rejects conflict-of-interest claims over family construction firm

0

Philippine gaming regulator (PAGCOR) chief Alejandro H. Tengco on Thursday denied allegations that his family’s construction company benefited from his position or political connections, insisting he has no influence over the awarding of public works contracts.

Alejandro H. Tengco, chairman and CEO of the Philippine Amusement and Gaming Corporation (PAGCOR), said reports linking him to government projects awarded to Nationstar Development Corporation were “misleading” and ignored the legal definition of conflict of interest.

“There is no conflict of interest because under our laws, conflict exists only when a public official has a financial interest in a contract or transaction in which they must intervene in their official capacity”, Tengco said, citing the Anti-Graft and Corrupt Practices Act and the Code of Conduct for government employees.

He said his role at PAGCOR “has no direct or indirect influence” over public works procurement and that he had fully divested his interests in Nationstar when he assumed the agency’s top post in 2022. He added that he began transferring ownership to his children as early as 2019.

His statement came after Rappler reported that Nationstar, now owned by his three children, won 14 government contracts worth about PHP7.1 billion ($120.14 million) since 2022 — coinciding with Tengco’s appointment at PAGCOR.

The outlet said Nationstar secured PHP8.6 billion ($145.52 million) in contracts from 2016 to 2025, with the value of projects more than tripling under President Ferdinand Marcos Jr.

Rappler noted that Nationstar won a PHP4.6 billion ($77.83 million) segment of the Davao City bypass road project as part of a joint venture with AIMM Builder and Construction Supply and China Road and Bridge Corporation. The wider project covers PHP40 billion ($676.82 million) across five contracts.

pagcor

Nationstar also secured two contracts worth PHP779 million ($13.18 million) to build the College of Law facility at West Visayas State University, where First Lady Liza Araneta Marcos teaches. Another project highlighted in the report was a PHP278 million ($4.70 million) rehabilitation of a Malacañang building.

Rappler also detailed Tengco’s long association with Nationstar, noting he owned nearly 94 percent of the company in 2022 before divesting to his children, who now each hold 31.33 percent of shares. The report further discussed Tengco’s personal ties to the Marcos family, describing them as longstanding social acquaintances.

‘Legitimate business’

Tengco said his three decades in construction and Nationstar’s track record explained the company’s success. He said the firm had handled projects under previous administrations, including retrofit works at Malacañang, and had been contracted to build modular hospitals during the pandemic.

“These projects have established our goodwill or reputation in the industry,” he said.

He added that Nationstar’s recent private-sector work, including for Ateneo de Manila and Meralco, demonstrated its ability to pass stringent vetting, while DPWH projects secured by the company were won through “fair and impartial bids”.

He also clarified that the Davao bypass project was undertaken by a consortium, not by Nationstar alone. “We joined a consortium because the project was too big for us to undertake on our own,” he said.

Tengco said suggestions that the firm benefited from his ties to the Marcos family were “selective” and disregarded Nationstar’s record of legitimate business operations, regardless of partisan political considerations.”

He also added that it was up to Congress to review any gaps in conflict-of-interest regulations. He noted he had been in the construction industry since 1996 and founded Nationstar in 2015.

Nationstar, he said, had completed projects for both government and private clients, including local governments and national agencies under former presidents Benigno Aquino and Rodrigo Duterte.

These included retrofit and fit-out works at Malacañang’s premier guest house and the Presidential Management Staff building — projects he said helped establish the company’s “goodwill” in the industry.

During the Covid-19 pandemic, Nationstar was tapped to build modular hospitals nationwide.

More recently, Tengco said the firm had completed private-sector contracts such as Ateneo de Manila’s senior high school facility and several public school buildings, qualifying it for the Western Visayas State University project — one of the tenders flagged by Rappler.

Nationstar also handled retrofit and fit-out works at Meralco’s headquarters, he said, arguing that such projects demonstrated the company had passed scrutiny from both public and private institutions.

He stressed that while Nationstar had secured Department of Public Works and Highways (DPWH) projects through “fair and impartial bids,” none involved flood control or so-called “ghost projects”.

Tengco also disputed claims involving the Davao City bypass project, saying Nationstar joined a consortium headed by China Road and Bridge Corporation because the project was too large for the company to undertake alone.

“The consortium won the bid, not Nationstar,” he said.

Daily Asia Gaming eBrief: PAGCOR stands by reforms despite revenue slowdown

0
Good Morning. Short-term pain, long-term gain. The Philippines’ gaming regulator PAGCOR is standing firm on recent revenue softness, calling it a necessary consequence of tightening responsible-gaming measures rather than a warning sign. Chairman Alejandro Tengco said that enhanced payment controls—including delinked e-wallets and restricted channels—are essential for building a compliant, modern gaming ecosystem. Meanwhile, in Macau, Fitch expects the city’s growth to ease to 4 percent in 2026 as softer mainland demand slows the recovery, though gaming strength and policy support provide some buffer. In Australia, new data shows Victoria’s poker-machine numbers have stayed near their statutory cap for two decades, but per-capita spending has continued to edge down.

What you need to know


On the radar


AGB Intelligence

PAGCOR defends softer revenues as necessary step toward sustainable growth
PAGCOR says the recent dip in gaming revenues reflects the necessary impact of stronger safeguards introduced to modernize the country’s digital gaming ecosystem. Speaking at G2E Asia in the Philippines 2025, Chairman Alejandro H. Tengco explained that new payment controls—such as delinking e-wallets and restricting certain channels—temporarily slowed activity in the third quarter. PAGCOR Chairman said these measures improve compliance, financial traceability, and player protection as the industry expands, emphasizing that short-term disruptions are essential to ensure long-term integrity and alignment with global regulatory expectations.

Industry Updates


INTELLIGENCEASEAN | CAREERS | EVENTS

The Grand Ho Tram and Corona Casino oppose the plan to double entry fees for locals

0

The Grand Ho Tram and Corona Casino have both opposed double entry fees for locals, at the same time, they proposed sharply reduced casino entry fees for Vietnamese citizens, but the government rejected their recommendations as authorities move ahead with a plan to double monthly access charges to VND50 million ($1,900), according to local media outlet VN Express International.

The Ministry of Finance is seeking public feedback on its proposal to raise the monthly entry fee from VND25 million ($950) to VND50 million ($1,900) and increase the one-day ticket price 2.5 times to VND2.5 million ($95). Vietnam currently does not offer an annual entry pass for locals.

The Grand Ho Tram urged the ministry to convert the proposed VND50 million ($1,900) monthly fee into an annual ticket—rather than applying it monthly—while keeping the existing VND25 million ($950)  monthly rate unchanged.

The operator noted that an annual pass at VND50 million would lower the effective monthly cost to around VND4.2 million ($160), or roughly 16.8 percent of the current monthly fee, and would align more closely with Singapore, where casino entry costs the equivalent of VND3 million ($115) for 24 hours or VND60 million ($2,300) for a year.

The Grand Ho Tram, Vietnam

Corona Casino, the first property allowed to admit locals under a pilot programme launched in 2017, proposed a one-day ticket of VND1.5 million ($57) and a monthly pass of VND35 million ($1,330), representing a 30 to 40 percent reduction from the ministry’s plan.

Corona Casino & Resort, Phu Quoc, Vietnam

However, the Ministry of Finance rejected both proposals, maintaining that higher entry fees are necessary to discourage individuals who may lack sufficient financial capacity from gambling. This stance contrasts with comments from the Ministry of Justice, which previously said entry prices are not an appropriate way to assess a player’s financial status.

Vietnam currently permits local citizens to enter only three casinos—Corona Casino in Phu Quoc, The Grand Ho Tram, and Van Don Casino in Quang Ninh Province—while six other licensed casinos remain restricted to foreigners.

Corona Casino reported that locals accounted for 52 percent of its customers and 88 percent of its revenue over the past five years, though domestic visitation has declined sharply since the pandemic, with the share of local customers falling to just 12 percent last year.

EveryMatrix showcases the power of turnkey innovation at ICE 2026

0

EveryMatrix returns to ICE Barcelona with proof, not promises — showcasing how tier‑1 operators and lotteries thrive on turnkey platform technology.

Companies trust EveryMatrix because its delivering success. At ICE, the company will show exactly how — proudly spotlighting tier‑1 partner success stories.

Tier‑1 Client Success Stories

For EveryMatrix, ICE 2026 revolves around a single guiding belief: everything is possible with its platform technologies.

Through a curated collection of customer success stories, attendees will discover how global tier‑1 brands and lotteries leverage EveryMatrix platforms to accelerate revenue, strengthen player loyalty, and confidently expand into new markets.

Transformative Turnkey Technology

EveryMatrix technology is built with one mission: to power operators’ businesses through bespoke, robust, and scalable solutions that deliver immediate impact and long‑term growth.

From sports betting and casino to PAM, payments, affiliate management, and aggregation technology, EveryMatrix provides every turnkey element operators need.

Next‑Level Engagement Solution

The company will also present the next evolution of EngageSuite — a unified, cross‑product loyalty and gamification solution designed to keep players active, rewarded, and loyal across all channels.

Visitors to the stand will gain hands‑on insight into how EngageSuite elevates the customer journey.

End‑to‑End Omnichannel Ecosystem

EveryMatrix will showcase its complete sports ecosystem at ICE, bringing to life its omnichannel infrastructure that seamlessly connects products and services.

Meet the Team

The global commercial team will be on site in Barcelona, ready to discuss how EveryMatrix turnkey technology can drive business growth.

Whether the focus is casino, sports, payments, platform, lottery, aggregation, or exclusive content, EveryMatrix experts will present tailored solutions — backed by proven results.

Fitch forecasts Macau’s economic growth to slow to 4% in 2026

0

Macau’s economic growth is expected to decelerate to 4 percent in 2026 as weakening conditions in mainland China increasingly weigh on the spending power of visiting tourists, according to a new forecast released by Fitch Ratings on Tuesday.

The rating agency also lowered its projection for 2025, now expecting Macau’s GDP to grow 4.6 percent instead of the 6.9 percent estimated in March.

Fitch said softer mainland demand will likely slow the pace of Macau’s post-pandemic recovery, even as gaming tourism continues to be the primary driver of economic expansion. The city’s GDP rose 8.8 percent in 2024, supported largely by a 21.8 percent increase in casino-related spending by visitors.

The agency expects Macau’s casinos to end 2025 with annual gross gaming revenue (GGR) reaching about 88 percent of 2019 levels. According to official data, cumulative GGR for the first 11 months of 2025 stood at MOP226.52 billion ($28.32 billion), up 8.6 percent year-on-year—placing the city within reach of the government’s MOP228 billion ($28.5 billion) full-year target with one month remaining.

Macau November GGR tops $2.64B, up 14.4% YoY

Despite a more cautious consumer outlook, Fitch said part of the impact will be offset by ‘favourable visa policies, ongoing non-gaming investments, and improvements in tourism infrastructure.’ The agency also noted that Macau’s 2026 Policy Address emphasises economic diversification and deeper cooperation with Hengqin to support long-term development.

Fitch added that Macau is expected to continue posting a fiscal surplus in 2026, supported by strong gaming tax receipts, which accounted for 83.3 percent of public revenue in the first 10 months of 2024. The city’s financial reserves reached MOP658.7 billion ($81.37 billion) at the end of September, enough to cover roughly six years of government expenditure.

Victoria poker machines numbers stable for more than 20 years but per‑capita spending decline – Researcher

0

The number of poker machines in Victoria has remained close to its statutory cap for more than two decades, but per‑capita gaming expenses have eased, according to analysis by gambling regulation specialist Peter Cohen.

Peter Cohen
Peter Cohen, Director of Regulatory Affairs at The Agenda Group

“The maximum number of poker machines allowed in the State for most of that time was 27,500, but is now 27,372”, Cohen, Director of Regulatory Affairs at research group The Agenda Group, said in a LinkedIn post analyzing data published by the Victorian Gambling and Casino Control Commission (VGCCC).

“In fact, the highest number ever installed never quite reached the allowable limit, peaking at 27,444 in 2001. The lowest number (apart from during the initial roll‑out) was 26,136 in 2013”.

Despite perceptions that pokies are “ubiquitous”, Cohen said the machines are far from being in “every pub in Victoria.”

Citing official government data, he noted that as of October 31st, 2025, there were 2,047 premises with a General liquor licence – the type required to operate as a hotel – but only 259 hotels had poker machines as of June 30th, 2025. “So, approximately 1 in 8,” Cohen said.

Alongside hotels, 235 club venues also host machines, bringing the total to 483 venues. That compares with a peak of 560 venues in 1998/99 and a low of 481 in 2023/24.

Population growth has reshaped the picture of gambling intensity. Between 2007/08 and 2024/25, the density of poker machines per adult fell 39 percent, from one machine per 153 adults to one per 212.

Annual gambling losses reached a record AU$3.145 billion ($2.10 billion) in 2024/25, but expenditure per adult declined from a peak of AU$649 ($433) in 2008/09 to AU$565 ($377) last year.

“Throughout the period 2012/13 to 2024/25, expenditure per adult (apart from the pandemic‑affected years) lived in the range of AU$550 ($365.5) to AU$565($377)”, Cohen said.

Data published by the VGCCC shows that beyond poker machines, Victorians lost more than AU$7.385 billion ($4.92 billion) across all forms of gambling in the 2024/25 financial year, according to official figures. Taxes and levies paid to the state totalled AU$2.469 billion ($1.65 billion). 

Poker machines in hotels and clubs accounted for the largest share of losses at AU$3.145 billion ($2.10 billion), generating AU$1.313 billion ($875 million) in tax revenue. Melbourne’s casino contributed AU$958 million ($639 million) in player losses and AU$176 million ($117 million) in taxes. 

Lotteries produced AU$767 million ($511 million) in losses but a comparatively high AU$605 million ($403 million) in levies.

Wagering losses reached AU$738 million ($492 million) through Tabcorp and AU$1.727 billion ($1.15 billion) via other operators, with combined taxes of AU$362 million ($241 million). Keno products added AU$51 million ($34 million) in losses and AU$12 million ($8 million) in taxes.

Totogaming secures dual recognition in Romania for Outstanding Marketing and Customer Service

0

Totogaming has announced that it received two prestigious honors at the 11th annual Casino Inside Awards: Best Customer Care in the Online Gambling Industry and Best Marketing Campaign in the Online Gambling Industry (2025: Bet Edit).

The 11th annual Casino Inside Awards took place in Romania, honoring the best-performing companies and professionals in the gambling industry. Winners are recognized for their excellence, innovation, and significant contributions throughout the year—earning a distinction that confirms their status in the Romanian iGaming market.

Totogaming officially launched in Romania in January 2024 and quickly established itself as one of the most dynamic and adaptable brands in the local iGaming landscape. The company offers a full suite of products, including Sports Betting, Casino, Live Casino, Fast Games, Virtual Sports, and P2P Games.

The brand consistently introduces innovative features to enhance convenience and user engagement. Recent tools such as Autobet and BetEdit significantly elevate the betting experience.

Best Marketing Campaign in the Online Gambling Industry in 2025 — Bet Edit

Bet Edit is a cutting-edge tool that gives players complete control over their active bets, allowing them to add, remove, or modify selections in real time. 

In Romania, the Bet Edit marketing campaign creatively incorporated familiar cultural themes to introduce the innovative feature in a memorable and engaging way. Since its launch in May 2025, the campaign quickly gained national momentum, generating massive visibility across both TV and digital platforms, reaching an impressive 47.7 million TV impressions, while digital channels added another 53.8 million impressions, underscoring a testament to the campaign’s widespread resonance with Romanian audiences.

Launched in May 2025, the two-month campaign delivered outstanding results: 1.874.500+ views on YouTube and social media. These numbers position Bet Edit as one of the most impactful and effective marketing campaigns in the industry this year. 

Best Customer Care in the Online Gambling Industry

Totogaming’s 24/7 Customer Care is widely regarded as one of the best in the sector, consistently delivering fast, reliable, and high-quality service around the clock. 

And these aren’t just claims, the numbers tell the story. Every day, thousands of players reach out to Totogaming, and the support team responds faster and more helpfully than almost anyone in the industry. 

With an overall Service Level of 97.00% on chats and a staggering 98.16% on calls, Totogaming’s support team consistently delivers one of the strongest performance levels in the market. Specialists reply in just 21 seconds, trimming ten whole seconds off the industry norm, and deliver the first response 30.57% faster than most competitors. Behind these figures is a team committed to being present, attentive, and genuinely supportive: every hour, every day. 

These results clearly demonstrate Totogaming’s unwavering commitment to exceptional customer care. These awards are more than a title, it’s a recognition earned through consistent performance and proven excellence.