Genting Malaysia Berhad has signed a memorandum of understanding with Shanghai-based AGIBOT to explore the use of embodied artificial intelligence robotics across its leisure, hospitality and entertainment businesses, according to a LinkedIn post by Resorts World Genting.
The agreement sets out a framework for the two parties to assess, develop and potentially commercialize robotics solutions for use in integrated resort environments. AGIBOT will contribute its robotics technology, while Genting Malaysia will provide operational use cases drawn from its resort portfolio.
The collaboration will focus on three areas: theme parks, leisure and hospitality, and entertainment. Potential applications include humanoid robots for guest-facing roles such as concierge and service functions, as well as the use of robotics in live shows and attractions. The scope also includes joint research and development, pilot projects and efforts to build systems that could be deployed more broadly if proven viable.
“Innovation has always been central to Genting Malaysia’s approach in shaping the future of hospitality and entertainment,” said Aaron Chia, Chief Operating Officer of Resorts World Genting. “As guest expectations continue to evolve, we are constantly exploring new ways to deliver more immersive, seamless and memorable experiences.”
Chia said the initiative marks an initial step into embodied robotics for the group, with a focus on service delivery and guest interaction. No details were provided on investment size, timelines or specific deployment plans.
