Italian operator NetWin.it has partnered with Fast Track, deploying its CRM, Rewards, and Greco platforms to enhance player engagement across its regulated operations.
The partnership deepens Fast Track’s reach in Italy through the combined deployment of its CRM, Rewards, and Greco products. NetWin.it, part of RB Holding, operates an ADM-licensed online casino and sportsbook offering slots, live dealer games, sports wagering, and Italian card games.
With CRM, Rewards, and Greco working from a single real-time customer model, NetWin’s team will be able to design and run player engagement, gamification, and loyalty mechanics, and gameplay-intelligent bonus strategy from one connected platform, alongside Fast Track AI, the platform’s natural-language and agentic-workflow capabilities that let operators interact with the platform conversationally and delegate end-to-end CRM tasks to AI agents.
“Choosing Fast Track gives our team one platform to run engagement, gamification, and bonus strategies together, built for the Italian market and the way we want to grow. We are excited about what this lets us build for our players,” said Stefano Giancotti, Head of Product at NetWin.
“There is real talent behind NetWin, with decades of gaming experience within the group and clear ambitions for its Italian players. With CRM, Rewards, and Greco now running together, we’re looking forward to helping them move into agentic workflows across the full Fast Track suite, and building something built to last in this market,” added Simon Lidzén, Co-Founder and CEO of Fast Track.
