Good Morning. The year 2022 could be another tumultuous year for the gaming industry. While the world is closely watching the new Omicron variant, our industry is also set to be grappling with staff shortages over the next twelve months, particularly in the U.S. and Australia. Today’s podcast continues our conversation with Sudhir Kale, a 15-year gaming industry expert – discussing what the staff shortage looks like in Australia, and the steps are operators employing to mitigate its impact.

What you need to know
- Macau’s Secretary for Social Affairs and Culture, Elsie Ao Ieong U, has said quarantine-free travel with Hong Kong may resume within a week on a first-come-first-served basis.
- Nagasaki Prefecture began soliciting opinions on its proposal to construct an IR amidst concerns over the ability of its partner – Casinos Austria – to raise $3.1 billion in project costs.
The year ahead
David Green, Newpage Consulting
For David Green, principal of Newpage Consulting, 2021 featured some watershed events for the industry, including the probes into Crown Resorts and the arrest of Alvin Chau.
On the radar
- Osaka IR seen opening in autumn/winter of fiscal 2029
- Harald Neumann steps down from Ainsworth board, remains CEO
What the papers say
- Experts say “impossible” for June concession renewal to run on time.
- Guam Supreme Court rules 1,200 gaming machine licenses are void
- Thailand reinstates mandatory quarantine, Phuket sandbox to remain

AGB Intelligence
PODCAST
Sudhir Kale explains what’s fueling the Great Resignation
In today’s AGB podcast, Asia editor Felix Ng sits down with Sudhir Kale, CEO of Gameplan Consultants. We discuss the what are the drivers for this mass exodus of workers in Australia’s gaming industry. We look at some of the failings that some companies have made in trying to retain their employees and also look at what has been done right by some.
Industry Updates
- Pragmatic Play executives feature in Gaming Intelligence Hot 50 list
- LVS named by Newsweek among America’s most responsible companies
Supplier Specials
Traffgen: Opportunities in a post-junket world
As a business, Traffgen Asia has been providing our client base with cutting-edge, AI-driven technology that empower hosts. The highlights for 2021 have been based around the fact that although all markets we are supplying our services to experienced severe downturns, Traffgen Asia was able to retain and extend all contracts.
Sega Sammy: Covid drives stand-alone ETGs
In these challenging times, with the ongoing fight against COVID-19, SEGA SAMMY CREATION has built a strong presence in the Asian market with our flexible configuration standalone ETG “Baccarat Maximum Fortune.” It features a Quick Result Display function that allows players to quickly see the result of games without placing bets and an exciting Card Squeeze function.
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