Macau gaming operator Sands China has highlighted the need for new growth drivers in the city’s tourism sector amid increasing regional competition and evolving visitor behavior, according to remarks reported by Macau Daily.

Wilfred Wong, Vice Chairman and Executive Director of Sands China, said Macau’s gaming-tourism sector—referred to by the government as the integrated tourism and leisure industry—remains the backbone of the local economy but is entering a more complex phase of development.
The executive was speaking at the “2026 Macau Industrial and Commercial Development Seminar” hosted by the Chinese General Chamber of Commerce.
Wong noted that the city is contending with the accelerated legalization of gaming across the region, alongside constraints in land and labor resources. At the same time, shifting consumption patterns are reshaping demand, requiring the industry to adapt. “To promote the sustainable and high-quality development of Macau’s tourism and leisure industry, new momentum must be cultivated through coordinated industry development and innovation,” he said.
Sands China is Macau’s leading gaming operator (although contesting closely with Galaxy), holding around one-quarter of market share in terms of gross gaming revenue (GGR) among the six concessionaires. Its properties are also well known for their non-gaming offerings, including meetings, incentives, conventions, and exhibitions (MICE), retail, and entertainment.

Focus on international markets and experiential tourism
According to Macau Daily, Wong emphasized that Macau remains heavily reliant on mainland Chinese visitors, with international tourists accounting for less than 10 percent of total arrivals. He said the city should make better use of its status as both a UNESCO World Heritage destination and a “Creative City of Gastronomy“, tailoring its appeal to different markets. Cultural and historical tourism could be strengthened for Western audiences, while food, shopping, and entertainment offerings could be further developed for Southeast Asian visitors, supported by a stronger lineup of festivals and performances.
The executive also pointed to a broader shift in tourism consumption toward experience-driven and thematic offerings. In this context, sectors such as MICE, entertainment, and sports are emerging as increasingly important sources of growth. Wong said the industry should continue introducing innovative products and internationally recognized intellectual properties to reinforce Macau’s positioning as a global tourism destination.
Closer integration with the Greater Bay Area (GBA) was also highlighted as a key opportunity. Wong suggested that cooperation should evolve beyond simple visitor exchanges toward deeper industrial collaboration, including the development of multi-destination itineraries linking cities such as Zhuhai, Guangzhou, and Shenzhen. He added that Hengqin could serve as an extension of Macau’s tourism ecosystem, supporting areas such as large-scale events, healthcare tourism, and cultural experiences, while improved cross-border transport connectivity would further enhance regional mobility.
Wong also underscored the importance of building a more robust talent pipeline to support the sector’s transformation. This includes developing interdisciplinary and internationally oriented training programs, as well as strengthening language capabilities to improve service standards for global visitors.

Consumption shift and support measures
The seminar also reflected broader concerns about changing market dynamics. Macau’s Secretary for Economy and Finance, Tai Kin Ip, said visitor spending per capita has been declining in recent years, with consumption shifting from “shopping-driven” to “experience-driven” patterns. He noted that this transition is placing higher demands on local businesses to adapt and upgrade their offerings in line with new expectations.

To address these changes, the official said the government has rolled out a series of measures aimed at supporting economic diversification and business transformation. These include organizing large-scale events to attract visitors, promoting digital upgrades among small and medium-sized enterprises (SMEs), and introducing initiatives to revitalize community-level consumption.
Authorities are also exploring further policies to improve the business environment and encourage new types of commercial activity.







