The Philippines gaming regulator (PAGCOR) has affirmed its support for Special Class Business Process Outsourcing (SCBPOs), amongst the ongoing crackdown on Philippine Offshore Gaming Operators (POGOs).

According to a recent memo, PAGCOR Chairman and CEO Alejandro H. Tengco assured foreign chambers of commerce that the regulator will continue to vouch for the operation of SCCBPOs and their ‘expanding operations in the Philippines’.
“We recognize the immense contribution of the SCBPOs in creating thousands of jobs for our countrymen, and we thank our foreign investors for recognizing the unique talent of our workers who provide excellent outsourced services for them,” indicated Tengco.
The official reiterated how the operators are similar to BPOs, that support business operations in other countries and are licensed by PAGCOR to cater to gaming companies abroad.
“The only difference from regular BPOs is that SCBPOs support the operations of legitimate gaming companies overseas, many of which are listed firms, by providing human resource, marketing, graphic design, accounting and other back office work,” Tengco stated.
“We also make sure that the SCBPOs are not directly engaged in gaming operations such as taking or soliciting bets,” indicated the official.
PAGCOR notes that the SCBPO sector currently employs nearly 5,000 local workers, and has further plans to expand operations and local hiring due to the strong local talent pool.
Some 95 percent of current hires are mandated to be local.
“This industry has so much potential, and we are fully committed to its growth and capability to generate more employment for our people,” stated Tengco.