Uber has launched new cross-border travel services linking Hong Kong and Macau, and introduced Macau taxi bookings on its app, expanding its mobility offerings in the Greater Bay Area.
The services went live on February 3rd, allowing users to book point-to-point transfers between the two cities and request licensed Macau taxis directly through the Uber platform.
Under the new cross-border option, riders can arrange direct trips in both directions—Hong Kong to Macau and Macau to Hong Kong—with upfront pricing that includes bridge and tunnel tolls. The service requires advance booking of at least 24 hours and allows reservations up to 90 days ahead.
According to Uber, the offering is designed to simplify journeys that traditionally involve multiple transfers and long waiting times, particularly for travelers commuting for work, family visits, or leisure .
The cross-border transfers are operated by Kwoon Chung Bus Holdings, a long-established cross-border transport provider. Vehicles and drivers are fully licensed for cross-boundary operations, and eligible passengers can clear immigration while remaining inside the vehicle, reducing border processing time. Uber said the service provides a premium, point-to-point experience with fixed pricing and complimentary waiting time included .
In addition to cross-border trips, Uber has introduced Macau taxi services through its app. Users can now hail licensed Macau taxis, with fares calculated according to the official taxi meter and paid electronically within the app. The service supports multiple languages and removes the need for cash payments or separate local applications, offering a standardized user experience for residents and visitors alike .
Estyn Chung, General Manager of Uber Hong Kong, said the launch provides “a new way for people to travel easily between Hong Kong and Macau, as well as getting around in Macau”, adding that the company aims to support tourism and create additional opportunities for drivers in the city .
The launch comes as Macau moves to expand transport capacity and modernize its regulatory framework. Macau authorities have pledged to add 800 taxis to the existing fleet of more than 1,400 vehicles. The government has also confirmed plans to amend taxi regulations to establish a legal basis for ride-hailing. Officials have said the policy shift is intended to supplement existing transport services rather than replace them. Rising visitor volumes have intensified pressure on the city’s ground transportation network.
