Good Morning. Over the next five years we’re likely to see more change in the casino industry than we’ve seen in the past forty when it comes to the adoption of new technologies, says Heather Scheibenstock, executive director of SenSen Networks. In this week’s Face-to-Face interview she discusses some of the most exciting changes, such as camera technology and facial recognition, and how they will drive efficiency and improve services.

ASEAN Gaming Summit 2022

What you need to know

  • Thai committee studying the potential to legalise gambling has proposed allowing five casinos in the country and also permit online gambling.
  • Macau has lifted the requirement for all casino workers to have an NAT test every two days due to overcrowding at testing stations.
  • An inquiry into whether Star Entertainment is suitable to hold its casino license in Queensland will begin in July and will focus on five key areas.

On the radar


AGB Intelligence

FACE-TO-FACE

Heather Scheibenstock-SenSen Networks

Covid speeds technology adoption in casinos

The pace at which casinos are adopting new technologies is accelerating and there’s likely to be more change in the next five years than we’ve seen for the past forty, says Heather Scheibenstock, executive director of SenSen Networks. In this week’s Face-to-Face interview, she tells us about some of the new technologies that she’s most excited about that will vastly improve efficiencies and customer service in the casino industry.

Industry Updates

ASEAN Gaming Summit 2022 - Program

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