Aristocrat Interactive’s CXS division, which specialises in customer experience solutions, has achieved ISO/IEC 27001:2022 certification, demonstrating its compliance with the international standard’s stringent information-security requirements.
This particular provision evaluated Aristocrat’s CXS security governance, product suites security development practices, risk management processes, operational controls, and approach to protecting information.
ISO/IEC 27001:2022 is an internationally recognized standard for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS). The audit was conducted by The British Assessment Bureau and evaluated CXS’s security governance, product suites security development practices, risk-management processes, operational controls, and approach to protecting information.
“This certification was a rigorous and in-depth process conducted by an external auditor of ISMS requirements, verifying that each of our global CXS offices has successfully implemented ISO/IEC 27001:2022,” said Neil Crossan, Managing Director, CXS, Aristocrat Interactive. “Achieving ISO 27001 certification represents an important milestone in our ongoing commitment to security, trust, and operational excellence. It provides our customers, partners, and stakeholders with independent assurance that we have established a structured and risk-based approach to protecting the information entrusted to us.”
“Now that we have been certified to meet internationally recognized information security standards, we will embed these best practices as part of our on-going process, further demonstrating Aristocrat Interactive CXS continues to raise the bar on our cybersecurity capabilities,” he added.
The ISO/IEC 27001:2022 certification was the result of close collaboration across the global Aristocrat organization and reflects the company’s security-focused culture.
Aristocrat Interactive customers benefit in multiple ways from the certification, including:
- Independent validation that CXS maintains a formal and effective information security management framework.
- A risk-based approach to identifying, assessing, and treating information security threats.
- Defined security responsibilities, governance processes, and accountability across CXS.
- Increased operational resilience through incident management, business continuity, and recovery practices.
- Ongoing monitoring, internal audits, management reviews, and continual improvement of security controls.
- Greater confidence when evaluating CXS as a trusted technology and business partner.
Certification to ISO/IEC 27001:2022 is maintained through an ongoing program of surveillance audits and periodic recertification. CXS will continue investing in its people, processes, and technologies to address evolving cyber threats and support the secure delivery of its products and services.
