Gaming giant Konami Gaming has announced the rollout of its SYNKROS casino management system at Southern California gaming destinations Spotlight 29 Casino and Tortoise Rock Casino, covering more than 1,400 gaming machines and 33 table games.
SYNKROS® has been selected by the Twenty-Nine Palms Band of Mission Indians to power systems technology across its gaming portfolio, further advancing the guest loyalty experience. Members of its 29 Rewards Loyalty Club will enjoy seamless points, offers, promotions, and more when visiting Spotlight 29 Casino and Tortoise Rock Casino, as well as the tribe’s latest venture, Shelee’s Travel Center.
“The move to SYNKROS is the first step towards creating a more customer-friendly experience and personalized service for each of our 29 Rewards Loyalty Club members. They can seamlessly play, earn points, and choose how to use those points across our Tribe’s two casinos and Shelee’s Travel Center,” said Chairman Darrell Mike, for the Twenty-Nine Palms Band of Mission Indians.
The launch of SYNKROS across these sister properties is an important milestone in the long-term technology partnership between Konami Gaming and the Twenty-Nine Palms Band of Mission Indians, as the tribe continues to achieve new levels of economic growth and diversification.
SYNKROS’ robust system architecture and industry award-winning tools are aligned to power future innovation across the tribe’s gaming venture portfolio, in areas spanning multi-site functionality, marketing, and more. Guests at Spotlight 29 Casino and Tortoise Rock Casino will begin to experience the benefits of the new system launch this summer.
Randy Caron, Vice President of Systems Sales at Konami Gaming, added: “The Twenty-Nine Palms Band of Mission Indians is giving guests the best opportunity to experience and maximize loyalty rewards across its gaming portfolio through the go-live of Konami’s SYNKROS technology. Whether visiting the blackjack table at Spotlight 29 Casino, or spinning the newest slots at Tortoise Rock Casino, patrons can earn points in real-time, to use across a wide mix of amenities exclusive to the tribe’s offering.”
