Galaxy launches IR training development program

Galaxy IR, training

Galaxy Entertainment has launched the IR-LEAD Career Diversification Program, which is based on the company’s previous training and career development programs.

IR-LEAD is a voluntary program designed for gaming team members and aims to help participants to obtain cross-departmental work experience, enhance their professional skills, and increase their competitiveness at work.

Through the program, GEG also hopes to cultivate talent for its new developments in Cotai, as well as for Macau’s broader integrated resort industry. Earlier, GEG held a series of activities at its properties to introduce team members to the program; the roadshows, open day and a career planning day were all well-received.

IR-LEAD officially kicked off with an opening ceremony at Galaxy Macau to welcome the more than 20 team members selected as the first batch of participants. Combining both training and practice, the intensive and focused program will give participants work experiences in various areas of the hospitality sector, such as front desk, food & beverage, housekeeping, transportation and environmental services.

Participants will gain nearly 800 hours of experience in on-the-job training, presentation skills, problem solving, management skills, computer software skills and more. In addition, GEG will sponsor participants to enroll in the professional certificate programs provided by the Macao Institute for Tourism Studies in hopes of deepening participants’ knowledge of the industry.

Long in preparation, IR-LEAD is tailored to gaming team members who aim for a horizontal career move. Prior to the program’s launch, GEG held a series of internal activities to help team members who were interested in the program to make a decision best fitting their career aims.