SJM Resorts’ Chief Operating Officer, Ben Toh, will retire from his full-time position on May 12th, 2025 to focus on personal priorities and new endeavors, according to an internal announcement seen by AGB.
Toh joined SJM in 2020 and has held several senior roles, including Chief Operating Officer (Finance and Development), Chief Financial Officer, and, most recently, Chief Operating Officer since December 2023.
During his tenure, the executive contributed to several key developments within the company, including navigating the COVID-19 pandemic, participating in the gaming concession renewal process, and supporting diversification efforts.
SJM Managing Director Daisy Ho noted that Toh also played a role in the launch of the Grand Lisboa Palace Resort Macau, which has become a cornerstone of the company’s integrated resort portfolio. While stepping down from his executive duties, Toh will continue to support SJM in a consulting capacity during the transition period.
As part of its next phase of development, SJM will implement a revised leadership model and will not directly replace the COO position. Instead, the company will introduce a more specialized structure to reflect its evolving organizational needs.
A new Chief Hospitality Officer will be appointed in July and will work alongside the Chief Gaming Officer. Both roles will report directly to the CEO.
