Good morning. Everything is computer. For iGaming operators this has long been the case, but the widespread use of AI now means operators need to focus on why, where and how to use it. Building trust and encouraging experimentation with systems mean more efficiency and speed, but this has to be guided with strong guardrails and oversight, and at least a little bit (for now) of the human touch. Looking to land-based gaming, the shuttering of Macau’s satellite casinos has left significant commercial real estate up for grabs, if administrative procedures can be simplified to allow the venues’ transformation into new moneymakers.
What you need to know
- Trust in AI usage in iGaming: boosting use by inspiring experimentation and understanding limitations, with comprehensive guardrails.
- Investor interest grows in Macau’s ex-satellite casino sites as large vacant spaces offer redevelopment opportunities.
On the radar
- PhilWeb, Okada Manila launch “Okada Play” online gaming platform.
- MGM China announces $171M final dividend after record 2025 results.
- Thailand vote secures PM Anutin’s leadership, keeps casinos off the table.
- PH Senator pushes amendment to AML law, increasing iGaming oversight.
- Cathay Pacific extending flight suspension to Dubai / Riyadh until April 30th.
AGB Intelligence
IGAMING
How to implement AI use in iGaming?
Everybody is getting on the AI bandwagon. Despite the concerns about hype and ‘hallucination’, the results are speaking for themselves, greatly accelerating the workflow and efficiency of operations. For Denis Romanovskiy, SOFTSWISS’ new Chief AI Officer, the key lies in employees learning to trust the systems by exploring their limitations and best applications. But the human element will always be key, with a complex and ever-changing world meaning no company can be purely autonomous, yet.
Industry Updates
- Macau operators celebrate MICHELIN Guide HK & Macau 2026 achievements.
- Blask tracks the market size of regulated and offshore iGaming in N.America.
- SOFTSWISS Sportsbook slashes integration time by 4x with new API testing tool.
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