Daily Asia Gaming eBrief: How to implement AI use in iGaming?
Everything is computer. For iGaming operators this has long been the case, but the widespread use of AI now means operators need to focus on why, where and how to use it. Building trust and encouraging experimentation with systems mean more efficiency and speed, but this has to be guided with strong guardrails and oversight, and at least a little bit (for now) of the human touch. Looking to land-based gaming, the shuttering of Macau’s satellite casinos has left significant commercial real estate up for grabs, if administrative procedures can be simplified to allow the venues’ transformation into new moneymakers.
Good morning. Everything is computer. For iGaming operators this has long been the case, but the widespread use of AI now means operators need to focus on why, where and how to use it. Building trust and encouraging experimentation with systems mean more efficiency and speed, but this has to be guided with strong guardrails and oversight, and at least a little bit (for now) of the human touch. Looking to land-based gaming, the shuttering of Macau’s satellite casinos has left significant commercial real estate up for grabs, if administrative procedures can be simplified to allow the venues’ transformation into new moneymakers.
What you need to know
Trust in AI usage in iGaming: boosting use by inspiring experimentation and understanding limitations, with comprehensive guardrails.
Everybody is getting on the AI bandwagon. Despite the concerns about hype and ‘hallucination’, the results are speaking for themselves, greatly accelerating the workflow and efficiency of operations. For Denis Romanovskiy, SOFTSWISS’ new Chief AI Officer, the key lies in employees learning to trust the systems by exploring their limitations and best applications. But the human element will always be key, with a complex and ever-changing world meaning no company can be purely autonomous, yet.
Written byAGBrief EditorialThe AGBrief Editorial Team is a group of contributors living around the world that are connected to Asia Gaming Brief. They are active members in pursuing the sources of our news, making them reliable and accurate for our readers.More from AGBrief Editorial →