The Philippine Amusement and Gaming Corporation (PAGCOR) has canceled the accreditation of offshore gaming customer relations service provider CGC Technologies Inc. (CGC). 

Members of the PAGCOR monitoring team inspect the buildings in Pampanga, where CGC Technologies, Inc. operates.

The information was shared on Wednesday via press release. 

PAGCOR stresses that the cancellation of CGC’s accreditation came barely a week after the regulator issued a stern warning to its offshore gaming licensees (POGO) and its accredited service providers warning against involvement in “illegal activities”.

Investigations confirmed that CGC, an accredited service provider operating under offshore gaming licensee Oriental Game Limited, was involved in criminal activities – thus warranting the cancellation of its accreditation. It was also found that CGC violated some of the conditions attached to its accreditation.

Alongside the cancellation order is the “forfeiture of CGC’s Performance Bond effective immediately.”

Likewise, PAGCOR imposed a fine of $350,000 to its offshore gaming licensee Oriental Game Limited “for its failure to ensure the legitimate conduct of CGC’s business.”

PAGCOR Chairman and CEO Alejandro H. Tengco again reminded all offshore gaming licensees and service providers to abide by the Philippine laws to avoid severe consequences.

He also noted that those with canceled accreditations and licenses must immediately cease their operations. “Continued operations despite the cancellation of their accreditation or licenses shall be considered illegal. Immediate action will be taken against those who are engaging in such.”

“PAGCOR strongly advocates responsible gaming to curb all forms of social ills being linked to gaming. This is the reason why we continue to forge close partnership with other government agencies. Through proper regulation and cooperation with our law enforcement agencies, we will continue to ensure that revenues from regulated gaming will be used for more worthy causes, especially nation-building,” Tengco added.

Prior to the cancellation of its accreditation, CGC was issued a suspension order after being subjected to an inter-agency search operation on May 4th, 2023. The company was embroiled in various allegations including credit card fraud, serious illegal detention, and human trafficking activities.

During the inter-agency special operation, CGC was found to be operating six buildings inside the Sun Valley Business Hub in Mabalacat, Pampanga, but only two were accredited by PAGCOR.  Employees working in the hub were of mixed nationalities including Indonesians, Vietnamese, Nepalese, Burmese, and Chinese.