Tuesday, June 25, 2024
HomeNewsDaily Asia Gaming eBrief: Macau frontline gaming workers facing problem gambling challenges

Daily Asia Gaming eBrief: Macau frontline gaming workers facing problem gambling challenges

Good Morning.  Problem gambling is a difficult issue. A study by the Macao Polytechnic University found that while most frontline casino employees in Macau have a clear understanding of responsible gambling, several challenges hinder their effective intervention in problematic gambling behaviors. As for the industry as a whole, in the first quarter of 2024, Sands China and Galaxy Entertainment Group controlled 41.8 percent of Macau’s total gross gaming revenue among the city’s six gaming concessionaires, down from 45.7 percent in the same period of 2023. Meanwhile, the Chairman of Genting Group, Lim Kok Thay, expressed that the company is open to pursuing an IR opportunity in the United Arab Emirates and is pondering if doing the same in Thailand.

What you need to know

  • Gaming employees in Macau are finding challenges in intervening to stop problematic gambling behavior, according to a study.
  • Sands China and Galaxy Entertainment Group controlled about 42 percent of total Macau GGR in the first quarter of 2024.
  • Genting’s Chairman says the group is open to IR possibilities in the UAE and Thailand, but is firmly focused on its Singapore upgrade.

On the radar


AGB Intelligence

MACAU

Study reveals barriers for Macau casino staff in tackling problem gambling

While most frontline casino employees in Macau understand responsible gambling, several challenges impede their ability to effectively address problematic gambling behaviors, a study showed. These obstacles include cognitive biases, role ambiguity, fear of offending clients or making errors, and a lack of support and guidance. The study interviewed 49 casino employees from six gaming companies and found that many employees wrongly believe responsible gambling initiatives primarily target local residents and staff, excluding tourists. This misconception, along with the limited responsible gambling information available to foreign gamblers, exacerbates the issue, especially since most of Macau’s gaming revenue comes from mainland tourists.


Corporate Spotlight

CDNetworks rapidly expanded in 2023, offering scrubbing service with over 15 Tbps capacity

CDNetworks rapidly expanded in 2023 offering scrubbing service with over 15 Tbps capacity

CDNetworks, the APAC-leading network to deliver edge as a service, announced it rapidly expanded its global network of scrubbing centers in 2023, offering services with a capacity exceeding 15 Tbps, helping organizations boost availability, enhance resiliency, and secure the digital experience.

A complete guide to the 1xBet affiliate program

A complete guide to the 1xBet, affiliate program

1xBet, a leading global betting company, introduced its affiliate program in 2016, quickly becoming renowned within the industry and earning recognition at the SBC Awards.


Industry Updates


MEMBERSHIP | INTELLIGENCE | ASEAN | CAREERS

AGBrief Editorial
AGBrief Editorialhttps://agbrief.com/about-asia-gaming-brief/
The AGBrief Editorial Team is a group of contributors living around the world that are connected to Asia Gaming Brief. They are active members in pursuing the sources of our news, making them reliable and accurate for our readers.

MORE ARTICLES

FOLLOW US

daily newsletter