The most notable event for me is the actual survival of many organizations given the unprecedented operating conditions of 2020, that’s of course when the doors were not closed completely. Although many unfortunately did not survive, others, not just the mega corporations, adapted quickly and made the adjustments and strategic changes in order to stay afloat. Hats off to them! And here’s hoping the others can bounce back in 2021.
*Dominick Stenson, Casino Manager, Queenco