Darren Simmons

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    Balancing better payment options with compliance concerns

    Casinos across Asia must find a way to balance innovative new payment solutions with a labyrinth of multi-jurisdictional AML, compliance and responsible gaming requirements, according to a number of industry insiders. One supplier told AGB on condition of anonymity that innovation in the payments space "remains a thorny issue", adding that while operators don’t want to lose customers, the need to adhere to strict AML requirements tends to take precedence.

    Bonusing and loyalty strategy key to mass-market retention

    With Macau continuing to haemorrhage VIP gamblers, there has never been a greater onus on operators in the special administrative region to latch on to the relative predictability afforded by the premium and mass markets.
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