Macau casino operator Melco Resorts has launched a number of voluntary programs for their staff to take extended voluntary leave or to step down from the company to “pursue new objectives and priorities”
This week's AGB Podcast features Australian hospitality recruitment executive Jeffrey Williams, CEO of Barcats, who gives a deeper dive into Australia's hospitality staff shortage crisis.
Cambodia’s largest casino operator is set to cut more than 1,300 jobs at its Phnom Penh casino and pay a fraction of the severance pay that staff are entitled to, according to a worker union leader.
Australia’s hospitality and gaming industry is suffering from a labor shortage which has been described by those in the industry as having hit “crisis” levels.
Macau Labor Affairs Bureau (DSAL) deputy director believes there will be fewer blue-card holders in Macau if the unemployment rate continues to rise. The last time unemployment was this high was around 2009-2011, shortly after the global financial crisis. Chan added that some industries will suffer more than others.
Casino Rio, a satellite casino under Galaxy Entertainment Group, has been accused of using pressure tactics to coerce a group of employees to resign in order to avoid severance pay.
Employees of Imperial Pacific International in Saipan have received six weeks of back pay that they had been owed, partially alleviating the crisis and clearing the way for the company to resume the construction of its facility ordered to halt by the court.
In a series of announcements in recent days, all six Macau operators have now announced staff bonuses to most of their employees, generally equivalent to one month of extra pay.
Macau legislator José Pereira Coutinho has called on the city’s Chief Executive to take action against what he described as “collusion” between casinos and those responsible for regulating the gambling sector, in order to stop employment abuses.
Macau's Gaming Service Index improved by 17 points to 130 in the fourth quarter of 2020, with the survey finding staff were smiling more, up 41 points. The survey is compiled by the Macau Gaming Research Association.