customer retention

The challenge of auditing marketing performance

Macau - January 11, 2019

Terms of engagement?

Macau - March 22, 2018

Public ‘trust and confidence’ will determine the success of integrated resorts

Japan - February 20, 2019

Carter Group CEO Dominic Carter has warned newcomers to the Japanese market that the fate of their brand is on a knife edge even...

Rich Goldman doubles profit in 18H2

Macau - February 25, 2019

Macau junket investor Rich Goldman Holdings saw its underlying profit almost double in the second half of 2018, despite terminating two gaming promotion agreements...

Duterte fires Alexander Balutan for corruption

Philippines - March 11, 2019

President Rodrigo Duterte on Friday dismissed Alexander Balutan, general manager of the Philippine Charity Sweepstakes Office (PCSO) for corruption, local media reports. The termination was...

Macau registered problem gamblers falls to record low

Macau - March 13, 2019

The number of people reporting gambling problems fell to a record low in Macau in 2018, according to the Central Registry of People with...