MGM Resorts International and BetMGM have made a unified commitment to responsible gaming and to providing the tools needed to help players make responsible, informed decisions while playing.
This comes as MGM Resorts and BetMGM join the National Council on Problem Gambling in promoting Problem Gambling Awareness Month throughout March.
With sports betting and iGaming rapidly expanding access and growing in popularity across the United States, BetMGM is prioritizing responsible gaming by integrating education and outreach into the player experience and through customer service. As part of a new joint-initiative, BetMGM and MGM Resorts’ employees will participate in a weekly educational series provided by EPIC Risk designed to provide employees with unique and diverse perspectives on problem gambling and insight into how operators can play an important role in problem gambling prevention.
“We’re committed to providing BetMGM employees with the responsible gambling tools, information, and empowerment they need to ensure the highest level of customer service and care possible,” said Richard Taylor, Responsible Gambling Program Manager, BetMGM. “Throughout the month they’ll hear from experts about the nature of problem gambling, the importance of research and policy, and the role they can play in preventing problem gambling. We’re pleased to collaborate on this critical initiative.”