While the past six months have undoubtedly been devastating for the gaming industry, in just a short space of time suppliers have shown their ability to adapt and react, releasing new products for the new reality and refocusing business models.
As casinos begin tentative steps towards reopening, stringent social distancing and other safety measures have created challenges, which many suppliers are stepping up to meet. New technology and artificial intelligence are playing a major role in some of these new products, which range from machine sanitation to how to identify player trends to maximise floor yield with reduced visitation.
Scientific Games has introduced an entire range of contactless solutions, including its Automated Game Sanitization solution that eliminates the manual task of searching for games that need to be cleaned by identifying machines that need sanitization after active play.
Operators can also schedule sanitization at regular intervals as well as anonymous play.
AstroPay is the pioneer payment solution for thousands of consumers in Latin America, Asia and Africa, who want to purchase online on international sites, that helps merchants access new markets through its main product, AstroPay Card.
With sports betting restarting we are now seeing traffic levels return to pre-COVID levels. The same is unfortunately true for fraudulent activities as operators tempt players, both new and existing, with lucrative bonuses and attractive game offerings.
While nowhere in the world has escaped the economic fallout from the Covid-19 crisis, Macau has been hit harder than most, with forecasts for gross domestic product to shrink more than 50 percent this year.