Integrated resorts are a people-based business, needing top quality staff to provide guests with an experience that stands out from the crowd, yet as competition increases across Asia operators are seeing costs rise and challenges in finding the right candidates for the job. The situation in Macau is well documented, where the average monthly wage for a Macau resident employed in the sector was MOP23,740 (US$2,936), as of end December, a 3.5 percent gain on the prior year and that’s excluding bonuses. A government ban on importing foreign workers as dealers has meant operators . . . This content is restricted to subscribers
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