Sands China vice-president of integrated marketing & communication, Cristina Quental said on Wednesday that the Londoner Hotel will be “fully completed” in July 2020, Macau Business reports.
Quental was speaking at an event at the French Chamber of Commerce on Wednesday.
The new Londoner Hotel will replace the Holiday Inn Macau Cotai Central, with 1,200 rooms turned into 600 one-bedroom suites.
Ms. Quental said the decision to reduce room space with quality was a “lesson learned” at the Parisian, which had to convert its 600 rooms into 300 suites months after opening.
“We learned our lesson and we will make sure The Londoner rooms are spectacular from the get-go […] We drew inspiration from British artisan craftsmanship picking the most famous bespoke tailors on Savile Row and in Mayfair and we will try to make everything unique”, she said.
“Between the second and third quarter [of 2020] you will see a lot of amenities coming online, the restaurants, gaming facilities. The hotel will be fully completed in July and then the retail area will be opened portion by portion”, Ms. Quental added.
According to Quental, the Londoner Macao project is part of Sands China’s plans to target a growing premium mass and family market.
“VIP is exactly where we see the highest demand growth. We’re not so dependent on the VIP segment as other concessionaires, we’re mainly mass but we are really focusing on the premium mass segment. That’s where we’ve seen the largest growth in the last two years and that’s why we believe that there’s enough demand out there to upgrade all our room products, all our service levels to definitely cater to that audience,” she said.