With 2021 fast approaching, it’s important to reflect on how challenging this year has been.
With all the trade shows cancelled and extensive travel bans enforced, it’s been almost impossible to show our customers the new product lines we’ve built this year. That said, interest from progressive casinos who see the benefits we offer has been gratefully immense. This has kept us uniquely busy, shipping trial units to a number of sites, or hosting Zoom meetings to remotely introduce our new product line.
COVID-19 has not only changed the way we all do business, but new restrictions have also led to some interesting product developments. Our X-Touch and X-Portal modules have been designed with hygiene and social distancing in mind.
For instance, X-Touch replaces physical chips at the tables if required, and allows casinos to increase occupancy for each game with touchscreen tablet play. X-Portal can also be used to stream games to other online platforms. We aim to release a suite of licensed game products, with new exciting additions to the game of Baccarat, that will be beneficial for our X-Table customers in adding incremental value.
With 2021 marking the Chinese New Year of the Ox, I am reminded of how hardworking and methodical the Ox is known to be, and I believe that 2021 will be a year when hard work will be duly rewarded. We sincerely hope that this is true on a number of levels and wish all our customers and friends a better year ahead.
*Peter Johns, Chief Commercial Officer, IDX Games