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SkyCity and government extend talks

  The deadline to finalize a deal between the government and SkyCity Entertainment Group Ltd. under which the gaming group would build a NZ$402 million...

Gamblers convicted of roulette cheating

  A court in Hamilton convicted Xiao Dong Lu and Zhou Zhao of colluding with a rapid roulette dealer to cheat the SkyCity Hamilton casino...

SkyCity approved for more smoking areas

  The New Zealand Gambling Commission approved applications by SkyCity Casino in Auckland to add two new smoking areas. SkyCity however will still need approval...

Health Ministry forecasts growth in most forms of gambling

  The Health Ministry's problem gambling strategy forecast that spending on lottery games will rise 8 percent between 2012 and 2016 due to bigger jackpots...

SkyCity to buy Queenstown casino from Lasseters

  SkyCity Entertainment Group Ltd. reached a deal to buy Lasseters Wharf Casino in Queenstown for NZ$4.5 million ($3.6 million) in cash from Singapore's Lasseters...

SkyCity trades convention center for Auckland extension

  SkyCity Entertainment Ltd. reached a deal with the New Zealand government under which it will build and operate a NZ$402 million ($333 million) convention...

Gambling machine turnover falls

  Spending on gambling machines in New Zealand pubs and clubs fell 7.9 percent in the January-March quarter from a year earlier to NZ$197.7 million...

Centrebet name covered up

  Members of the St. Kilda Saints, the Australian rules football club team, were forced to cover up the name of sponsor Centrebet on their...

Legislator pushes for facial recognition systems

  New Zealand parliamentarian Te Ururoa Flavell urged colleagues considing his Gambling Amendment Bill to push for the introduction of technology that would require electronic...

Parents leave more kids outside SkyCity

  Officials recorded a steep rise in incidents of children left unattended around the SkyCity casino in Auckland in 2012. Newly released figures showed a...

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Improving customer experience to drive profit

Over the last fifteen years or so, much has been written about the primacy of customer experience to bolster organizational growth and profitability. Pretty much every large organization claims to compete on the basis of customer experience (CX). Yet, the organizational competencies required to deliver a superior guest experience are seldom understood, let alone aligned.

DICJ finds nothing illegal in Macau VIP rooms

The head of Macau’s gaming regulator said the Gaming Inspection and Coordination Bureau has inspected 25 VIP rooms and found nothing illegal and confirmed that Suncity Holdings CEO Alvin Chao is not under investigation.