Over the last fifteen years or so, much has been written about the primacy of customer experience to bolster organizational growth and profitability. Pretty much every large organization claims to compete on the basis of customer experience (CX). Yet, the organizational competencies required to deliver a superior guest experience are seldom understood, let alone aligned.
Asia Gaming Brief is an intelligence service providing up to date market information for worldwide executives on relevant gaming issues in Asia. AGB's extensive network of regional advisors ensures that the intelligence you receive is real, topical and based on fact.